On Nov 28, 2007, at 4:26 PM, gerdmuller535 wrote:
> Hey out there,
>
> maybe you have some advice for me, or maybe you have experienced the
> same as I.
> I recently (about 2 weeks ago) ordered a set of 8 funnel fill
> cartridges for my EPSON 4000 printer from MIS, along with some
> bulk ink.
> As I received the carts and put them into the printer five of the
> eight(!!) carts were not recognized by the printer. When I moved them
> around a little bit it happened that the printer sporadically
> recognized it, but lost it again. I managed that all the carts are
> recognized now - but don't dare to touch them again...!
>
> So I complained this poor quality via E-Mail to MIS. After 10 days of
> silence I started complaining via the helpserve eSupport system.
>
> Silence.
>
> So what is wrong? Aren't they interested in their customers? I can't
> believe it!
>
> What can I do now? Any thoughts?
>
> Thank you,
> Gerd.
>
>
>
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