Digital BW, The Print

I had a chip that was sporadic in its connection to the printer. 
After buffing the chip contacts with my shirttail it worked fine.  I
suspect my chip had some finger oil or adhesive on the chip's surface
that was preventing a good electrical contact.

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "gerdmuller535"
<gerdmuller@...> wrote:
>
> Hey out there,
> 
> maybe you have some advice for me, or maybe you have experienced the
> same as I.
> I recently (about 2 weeks ago) ordered a set of 8 funnel fill
> cartridges  for my EPSON 4000 printer from MIS, along with some bulk
ink.
> As I received the carts and put them into the printer five of the
> eight(!!) carts were not recognized by the printer. When I moved them
> around a little bit it happened that the printer sporadically
> recognized it, but lost it again. I managed that all the carts are
> recognized now - but don't dare to touch them again...!
> 
> So I complained this poor quality via E-Mail to MIS. After 10 days of
> silence I started complaining via the helpserve eSupport system.
> 
> Silence. 
> 
> So what is wrong? Aren't they interested in their customers? I can't
> believe it!
> 
> What can I do now? Any thoughts?
> 
> Thank you,
> Gerd.
>