Digital BW, The Print

Call them. They are very good on the phone.
BTW I have a set of there funnel fill on a 7600 with NO issues

Vinny
www.wulfsden.com




--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Brian Ellis"
<bellis60@...> wrote:
>
> I always called MIS rather than sending emails. I wasn't very happy
with the 
> QC on their inks and cartridges but their customer service was
always great.
> 
> ----- Original Message ----- 
> From: "gerdmuller535" <gerdmuller@...>
> To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> Sent: Wednesday, November 28, 2007 4:26 PM
> Subject: [Digital BW] What is wrong with MIS? - is anything wrong
with MIS?
> 
> 
> Hey out there,
> 
> maybe you have some advice for me, or maybe you have experienced the
> same as I.
> I recently (about 2 weeks ago) ordered a set of 8 funnel fill
> cartridges  for my EPSON 4000 printer from MIS, along with some bulk
ink.
> As I received the carts and put them into the printer five of the
> eight(!!) carts were not recognized by the printer. When I moved them
> around a little bit it happened that the printer sporadically
> recognized it, but lost it again. I managed that all the carts are
> recognized now - but don't dare to touch them again...!
> 
> So I complained this poor quality via E-Mail to MIS. After 10 days of
> silence I started complaining via the helpserve eSupport system.
> 
> Silence.
> 
> So what is wrong? Aren't they interested in their customers? I can't
> believe it!
> 
> What can I do now? Any thoughts?
> 
> Thank you,
> Gerd.
> 
> 
> 
> Please visit the Group Homepage to check the Files, and other
resources as 
> they are often being updated.
> 
> http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint
> 
> If you wish to receive no emails or just a daily digest, or you wish to 
> unsubscribe, please edit your Membership preferences by visiting
this same 
> page.
> 
> Please follow these basic guidelines:
> - As threads develop, trim off excess portions of earlier messages
to keep 
> them short.
> - Good manners are required at all time. No personal attacks or flames. 
> Hostile, aggressive or argumentative users may be removed from the 
> membership without notice.
> - Keep your posts and threads related to the group topic of digital B&W 
> printing. Users who persistently make off-topic posts may be removed
from 
> the membership.
> - By posting on this forum you agree to abide by the group rules and 
> guidelines, and to abide by the actions and decisions of the group
Owner and 
> Moderators. See "Group Topic, Rules and Guidelines" in the Files
section:
> http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint/files/
> 
> BY PARTICIPATING IN AND/OR POSTING MESSAGES TO THE DIGITAL BW, THE
PRINT 
> YAHOO! GROUP YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE "OWNER" AND 
> "MODERATORS" OF DIGITAL BW, THE PRINT YAHOO GROUP SHALL NOT BE
LIABLE TO YOU 
> FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
EXEMPLARY 
> DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, 
> GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE  "OWNER"
AND 
> "MODERATORS" OF DIGITAL BW, THE PRINT YAHOO GROUP HAVE BEEN ADVISED
OF THE 
> POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE
INABILITY 
> TO USE THE DIGITAL BW, THE PRINT YAHOO GROUP; (ii) UNAUTHORIZED
ACCESS TO OR 
> ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iii) STATEMENTS OR
CONDUCT OF ANY 
> THIRD PARTY ON THE DIGITAL BW, THE PRINT YAHOO GROUP; OR (iv) ANY OTHER 
> MATTER RELATING TO THE DIGITAL BW, THE PRINT YAHOO GROUP.
> 
> Yahoo! Groups Links
>