Digital BW, The Print

I have been making superb BW prints with the 3800 since I received it.
I do not have feed problems even with large paper. The only thing I
had to pay attention to was the gap width, which needed to be wider to
avoid head strikes.  The canned profiles work well for me. I have used
variety of papers,
both Espon and Hanemuhle.
While I feel a similar sense of outrage when a technical product I
purchase doesn't work the way I think it should, market forces usually
set these problems straight. Your experience with the 3800 is
not representative i.e, you imply there is a defect in the design of
the printer. There would be far more complaints such as yours on this
and other lists if that were the case. To the responder that sounded
worried about their recent purchase, you can take heart: the 3800 is
fantastic.  Another responder suggests a class action suit.  To believe 
that we must
sue when things don't turn out the way we want
has mostly had the effect of enriching certain lawyers, and usually not
effectively protecting the rights of consumers.
Alan Kushnir
Woodside Ca

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "digikdm"
<monroekd@...> wrote:
>
> I have been printing with my new Epson 3800 for about 1 month, and I
> am a bit dismayed that the B&W prints I'm getting using the intrinsic
> Epson driver (with or without third party profiles provided by Eric
> Chan) are inferior to the B&W prints I get using ImagePrint with my
> Epson 2200 printer. Admittedly, the prints are far superior to the
> intrinsic Epson driver for the 2200, but I would have thought that
> after 3-4 years of R&D, you guys would have figured out why ImagePrint
> is so superior to your driver. Also I have found that the color
> profiles provided in the driver vary in their quality. You guys are
> apparently aware of this situation, since you are offering the Bill
> Atkinson 7600/9600 profiles on your website and state that "in most
> cases, these custom ICC profiles will provide much better color and
> black and white print quality than with the standard profiles already
> shipping with every printer". I don't understand why it is so
> difficult for a company that is totally devoted to printing to create
> the best possible canned profiles for their own printers and papers.
> You would likely prevent numerous defectors to third party papers, if
> you created the best possible profiles for your own papers. If one
> spends >$1000 for a printer, they should not then have to scour the
> internet for profiles or third party drivers to get the best possible
> prints. The Bill Atkinson profiles do not work well for the 3800, and
> thus the 3800 users are left out in the cold for accurate color
profiles.
> I have also found it confusing that you have discontinued Epson
> Enhanced matte and Archival Matte
> papers and yet these profiles are still in the driver software. If the
> Ultrapremium presentation matte is the same as Ep Enhanced which I
> thought was the same as Archival matte, then why are there separate
> profiles in the driver for Enhanced matte and Archival matte? The
> profile/paper combo for premium luster is superior to that for the
> Enhanced matte profile/ultrapremium presentation matte paper combo,
> but both could be improved.
> The enhanced matte profile in concert with Ultrapremium presentation
> matte paper is particularly poor with muddy/blocked-up shadow areas.
> Perhaps you should pay Bill Atkinson to create some color profiles for
> the 3800 or better yet, Epson should purchase Colorbyte.
> Thanks
> Kevin Monroe
>


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