Digital BW, The Print

Recently (2 days ago) I had a discovered a problem with the ImagePrint 4 RIP. I sent an email to John and Daniel explaining the problem and sent them two prints and a disk of my file. Within hours of the FedEx delivery I received a telephone call from the owner of Colorbyte (John) telling me that a new version of the RIP fixing the "bug" was in the mail. He appreciated me finding the bug.  First class tech support, customer support and two really nice guys. Colorbyte Software in Tampa has my A++ rating.

Mike
  ----- Original Message ----- 
  From: antonisphoto 
  To: DigitalBlackandWhiteThePrint@yahoogroups.com 
  Sent: Friday, February 08, 2002 1:47 AM
  Subject: [Digital BW] Re: New desktop printer RIP


  Tom,

  see my message 8371 for more details on this. And, yes, is the answer to your 
  question. Briefly: the prices are the same. You choose between ConeTech 
  profiles and tech sup vs Colorbyte's included profiles plus free bw profiles for 
  whatever ink/paper combo you would like to use.

  Antonis

  --- In DigitalBlackandWhiteThePrint@y..., "tomoc" <tomoc@y...> wrote:
  > Mike-
  > 
  > Could this be the Piezo 2? I'm told that Cone has licensed Image 
  > Print and added his storehouse of profiles to "customize" it.
  > 
  > Tom O'Connell



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