Digital BW, The Print

Phil,

You wrote:

>The inks may be compatible and interchangeable, as many people on this
>list have found, but one major difference is that with the Cone system
>you get tech support, ...

How much tech support is needed for the inks v. the software?  I think the
only tech support I ever required was software-related, and that should be
there if one uses the Piezo software, regardless of the inks used.

If tech support is needed for inks, why?  Sure, there may be general
questions about the best practices with respect to pigments in order to
avoid problems and get good results, but what does Cone Editions supply that
this and other forums don't, as a practical matter, supply to anyone
regardless of product used?

(This is not intended to be a loaded or rhetorical question.)

Paul