Digital BW, The Print

When I did the same last month, I had to give them the last three
serial numbers, all upgrades, so basically back to the last full
purchase of Photoshop. All said and done though they were extremely
helpful during the process and the MAC version arrived within two days
of submitting the destruction notice to them. Wish more companies had
the same level of customer service.

Lawrence
--
Bear AKA Lawrence Beals
www.lbealsphotography.com
http://www.flickr.com/photos/lbealsphotography
"The price of anything is the amount of life you exchange for it." -Thoreau
PIG DEAD. SOLDIER ON.
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On Sat, Aug 23, 2008 at 17:04, Stephen Kobrin <kobrins@...> wrote:
> I am in the midst of switching from a PC to a MAC and when I called Adobe to ask for an
> Apple compatible copy of CS3 they wanted my original serial number.  That is the serial
> number of the last copy of Photoshop I bought at full price before I began the upgrade
> process.  Fortunately, the guy on the phone was very considerate and looked for a while until
> he found it.  Adobe is very reasonable supplying a disk compatible with a new platform for
> the cost of shipping.  However, you do need the original serial number.  After umpteen
> upgrades, that is not something I would have had handy.  So, it apparently is important to
> keep a record of the string of serial numbers, or at least the first and last.
>
> Steve