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[Digital BW] Re: Jon Cones Inks vs MIS inks?

2002-02-09 by pbard2002

Perhaps what I should have said when I originally responded to the 
question about why use Jon's inks, is that with his approach you get a 
system with tech support.  That means a software product and inks and 
someone at the company who can be called or emailed when problems 
arise.  Although I've heard that occasionally some have not received 
prompt answers, by far most who comment on Cone's service agree that is 
on the superb side of average. That is my direct experience with them. 
Now if MIS is providing this kind of phone/email response, I am the 
first to applaud them for it.  That was not my experience, however, 
though this was a few months back, admittedly.  An email 3 weeks later 
was not what I would have called proper tech support. Apparently 
they've got their act together... that's great news. Yes, you can save 
some money on the cost of their ink, and if that suits you, go for it.

The significant difference between the 2 companies, ink qualities 
aside, is that with Cone you get a system, and with MIS you get ink.  
The software side of the MIS system comes from the generosity of Paul 
Roark and the online community, and there is of course a lot of dialog 
available there, as well as a few articles on the MIS website.  It is 
not really company tech support, but, as I said, it may be adequate for 
you.  That depends on your particular working situation. But although I 
have not required it, many people, both on this list and the Piezo 3000 
list, have needed help with the ink product itself.  And I believe that 
goes for both Cone and MIS inks. 

Phil
http://philbard.com

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