Perhaps what I should have said when I originally responded to the question about why use Jon's inks, is that with his approach you get a system with tech support. That means a software product and inks and someone at the company who can be called or emailed when problems arise. Although I've heard that occasionally some have not received prompt answers, by far most who comment on Cone's service agree that is on the superb side of average. That is my direct experience with them. Now if MIS is providing this kind of phone/email response, I am the first to applaud them for it. That was not my experience, however, though this was a few months back, admittedly. An email 3 weeks later was not what I would have called proper tech support. Apparently they've got their act together... that's great news. Yes, you can save some money on the cost of their ink, and if that suits you, go for it. The significant difference between the 2 companies, ink qualities aside, is that with Cone you get a system, and with MIS you get ink. The software side of the MIS system comes from the generosity of Paul Roark and the online community, and there is of course a lot of dialog available there, as well as a few articles on the MIS website. It is not really company tech support, but, as I said, it may be adequate for you. That depends on your particular working situation. But although I have not required it, many people, both on this list and the Piezo 3000 list, have needed help with the ink product itself. And I believe that goes for both Cone and MIS inks. Phil http://philbard.com
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[Digital BW] Re: Jon Cones Inks vs MIS inks?
2002-02-09 by pbard2002
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