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Digital BW, The Print

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Problem with R2400 -Ink Unavailable

2009-03-03 by Guru Guhan Gunaratnam

Hello,

I¹ve been using an R2400 happily with MIS inks for the last couple ye ars.
I have been away for six months (printer hasn¹t been being used)... And I
have just finished refilling and resetting all my carts.  For some reason,
the red light above the yellow cart wont go off.  I have reset the chips
(got a green light) and re-inserted the cart.  The problem persists and I
have done it a number of times.  I can¹t perform a head cleaning/ alignment
because the driver says the cart is empty.

The chip reader on the printer looks clean (no ink or debris on it), but I
have not attempted to clean it.  Any help is greatly appreciated.  Thank you


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