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Digital BW, The Print

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Re: [Digital BW] Re: ImagePrint / Windows 98 incompatibiliy

Re: ImagePrint / Windows 98 incompatibiliy???

2002-11-12 by jim hayes

--- In DigitalBlackandWhiteThePrint@y..., "winddancing" 
<winddancing@o...> wrote:
> I've had an "official" confirmation that for unknown reasons "some" 
W98 OS
> don't work with IP5.

Can you state your source? Give more detail?

I talked to Eileena(sp?) from Colorbyte this morning. She stated that 
she was the person that spent 3 hours on the phone with Sandy. She 
says that Sandy is the only person running IP5 on windows 98SE that 
hasn't been able to get it to work, although in some (not all) cases 
some extra settings had to be done with others taking up to about an 
hour on the phone- she wasn't specific what except she was talking 
something like... that an (unanmed) Epson printer driver in Win98SE 
sometimes interfered with IP5, wrt USB and that it might involve the 
registry in a few instances to correct.

She also was unwilling to state how many users were running IP5 on 
Win98Se, except to say it was "many".

She also stated that if one is willing/able to use the 2200 on an LPT 
port that there will absolutely be no problem on Win 98SE. She was 
quite positive in this assertion. She told me that Sandy was unable to 
free up his LPT port because he was using it for another printer.

This is all I gleaned from my phone conversation with 
Colorbyte/Eileena.

I'm not calling Sandy wrong or right here, or you either. I am just 
trying to ascertain what is truth and what is not. There seems to be 
contradictions between what you/Sandy say and what Eileena from 
Colorbyte says. Can you or anyone clear this up? I want to buy IP5  
before I upgrade to Win2000 in May, so I need further clarification.
Jim H.

Re: ImagePrint / Windows 98 incompatibiliy???

2002-11-17 by sanfo2003

Before I returned the program (ImagePrint 5) to ColorByte I tried 
running it thru LPT1 to the 2200 and the results were the same -- the 
dreaded bluescreen crash. I must say to ColorByte's credit their tech 
support was responsive and polite and gave it the 'ol college try, 
but I think the program just has a bug in it when running under 
Win98. Hope they get it fixed.

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