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Question about Epson Matte Papers, not B&H

Question about Epson Matte Papers, not B&H

2004-09-11 by Kim Fullbrook

Can we continue this thread talking about Epson papers rather than ranting
on about B&H ?

What I didn't say is that I'm now 3000 miles away from NYC on a different
continent so returning the paper to B&H is not a simple option.  No company
is immune from making mistakes and this might have happened here. Or maybe
they know much more about Epson papers than I do and "Singleweight Matte" is
comparable to EEM.  Is there anyone here who can comment on "Singleweight
Matte" paper ?

I can (and will) contact B&H by email for advice on Monday but if someone on
this very knowledgeable forum is able to provide the right information, I
might not need to.  Also I might help somone else from making the same
mistake.

Thanks in advance for your help.
Kim.

-----------
Epson Enhanced Matte (also known as Archival Matte) is a popular paper for
black & white work.

Recently I visited B&H in NYC to buy a 17 inch wide roll of EEM. The paper I
was given had the Epson product code SO 41746 and was actually labelled as
"Singleweight Matte". At the time I was assured that this is the same paper
as EEM but now I'm home and have surfed the web am not so sure.  I can't
find SO 41746 on the Epson US web site, but on the Epson UK site it shows
both this paper type and EEM under different codes which makes me think they
are different
http://www.buyepson.co.uk/category.asp?mainunit=StylusPro4000&category_name=
Inkjet+media&dept=Consumables

B&H are a reputable supplier and their web site still shows this Epson
product code as EEM - I'm sure I can't be the first person to find this
discrepancy.  For now I've not broken the seal on the roll in case I need to
send it back.  Is there anyone here who has used "Singleweight Matte" who
can comment ?  Maybe it is the same, or maybe it's just as good. ?

Kim.



[Non-text portions of this message have been removed]

RE: [Digital BW] Question about Epson Matte Papers, not B&H

2004-09-11 by Brentley Beerline

http://www.epson.com.au/products/pro_graphics/stylusPro4000_media.asp
 
I think that there are two different products.  Looks like a B&H screw-up.
They are open on Sundays, but not Saturdays so email them or call them
tomorrow, they will make it right.
 
regards
 
Brentley
 

  _____  
Show quoted textHide quoted text
From: Kim Fullbrook [mailto:photo@...] 
Sent: Saturday, September 11, 2004 10:50
To: DigitalBlackandWhiteThePrint@yahoogroups.com
Subject: [Digital BW] Question about Epson Matte Papers, not B&H


Can we continue this thread talking about Epson papers rather than ranting
on about B&H ?

What I didn't say is that I'm now 3000 miles away from NYC on a different
continent so returning the paper to B&H is not a simple option.  No company
is immune from making mistakes and this might have happened here. Or maybe
they know much more about Epson papers than I do and "Singleweight Matte" is
comparable to EEM.  Is there anyone here who can comment on "Singleweight
Matte" paper ?

I can (and will) contact B&H by email for advice on Monday but if someone on
this very knowledgeable forum is able to provide the right information, I
might not need to.  Also I might help somone else from making the same
mistake.

Thanks in advance for your help.
Kim.

-----------
Epson Enhanced Matte (also known as Archival Matte) is a popular paper for
black & white work.

Recently I visited B&H in NYC to buy a 17 inch wide roll of EEM. The paper I
was given had the Epson product code SO 41746 and was actually labelled as
"Singleweight Matte". At the time I was assured that this is the same paper
as EEM but now I'm home and have surfed the web am not so sure.  I can't
find SO 41746 on the Epson US web site, but on the Epson UK site it shows
both this paper type and EEM under different codes which makes me think they
are different
http://www.buyepson.co.uk/category.asp?mainunit=StylusPro4000
<http://www.buyepson.co.uk/category.asp?mainunit=StylusPro4000&category_name
=> &category_name=
Inkjet+media&dept=Consumables

B&H are a reputable supplier and their web site still shows this Epson
product code as EEM - I'm sure I can't be the first person to find this
discrepancy.  For now I've not broken the seal on the roll in case I need to
send it back.  Is there anyone here who has used "Singleweight Matte" who
can comment ?  Maybe it is the same, or maybe it's just as good. ?

Kim.


[Non-text portions of this message have been removed]

RE: [Digital BW] Question about Epson Matte Papers, not B&H

2004-09-12 by Ken Carney

> -----Original Message-----
> From: Kim Fullbrook [mailto:photo@...] 
> Sent: Saturday, September 11, 2004 12:50 PM
> To: DigitalBlackandWhiteThePrint@yahoogroups.com
> Subject: [Digital BW] Question about Epson Matte Papers, not B&H
> 
> Can we continue this thread talking about Epson papers rather 
> than ranting on about B&H ?
> 
> What I didn't say is that I'm now 3000 miles away from NYC on 
> a different continent so returning the paper to B&H is not a 
> simple option.  No company is immune from making mistakes and 
> this might have happened here. Or maybe they know much more 
> about Epson papers than I do and "Singleweight Matte" is 
> comparable to EEM.  Is there anyone here who can comment on 
> "Singleweight Matte" paper ?

Kim, I have never heard of singleweight EEM in the U.S.  However, I see that
in this .au site "singleweight matte paper" is listed as 120gsm as a "low
cost matte paper" whereas EEM is listed as a "high quality matte paper" at
189 gsm.  Contributing to the confusion, all the EEM I have on hand is
listed as 192gms.  I buy a lot of stuff from B&H with never a problem.  I
would think that if the clerk misspoke they will make it right.  Sorry I
don't have more info.

http://tinyurl.com/68mks

Regards,

  --Ken Carney
    www.kencarney.com

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