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Digital BW, The Print

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Cone Customer Service

Cone Customer Service

2002-02-12 by mkravit

Folks,

I received an email from Bill Bergh today. It seems that someone is 
forwarding everything that is written here that pertains to IJM to 
Bill. 

Bill is genuinely concerned about the people that have had customer 
service problems. He indicated that IJM is aware of them and has been 
working very hard to rectify these issues. He feels that the past few 
months have been much better.

It really shows a lot of professionalism when a manufacturer/retailer 
takes the bull by the horns and makes an effort to fix a problem. My 
thanks to Bill for letting us know that they take customer service 
issues very seriously.

Mike

Re: Cone Customer Service

2002-02-12 by antonisphoto

--- In DigitalBlackandWhiteThePrint@y..., "mkravit" <michael.kravit@w...> 
wrote:
> I received an email from Bill Bergh today. It seems that someone is 
> forwarding everything that is written here that pertains to IJM to 
> Bill.

Mike,

Bill Bergh and Jon Cone are among the members of this list. It would be pretty 
straightforward to receive messages as emails and sort them according to 
their interests - pretty much as with any list. 

Needless to say they are more than welcome to participate publicly here for 
the benefit of their business as well as ours. It is an open forum, after all, and it 
is _not_ owned by their competition or any other commercial venture - as I am 
sure everyone is aware of.

Antonis
<still a happy piezoBW user....>

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