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Doepfer

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Message

EAR shipments Overseas

2006-01-08 by (i think you can figure that out)

I  prefer to not  post too information on this issue on a good 
neighbor's yahoo group (this being a Doepfer site as opposed to 
the EAR blog), but I would like to take a second to  discuss this.

When I started out, Plan B consisted of me and my Aussie (dog).   
We expected no more than 25 orders for Model 15's.  We 
received 85.  I've shipped 83 of these original orders and 22 32 
additional which have come since the initial offering.  We are 
currently building yet another large quantity for Analogue Haven.

In any event, I've had a reputation for being slow.  Admitted.  To fix 
this, Mike and I formed the Ear Group.  And even though I was 
the only individual in this organization that didn't have another full 
time job this is still true, btw!) - the additional people really 
helped and the deliveries started coming a lot faster once we did 
this.  Further, we no longer take cash deposits of any kind, and 
build only on free reservations - so now we're not holding any 
funds in deposits.  

But we have been trying to address the issue with European 
deliveries however and the bottom line,  I'm sure a stock on hand 
at Analogue Haven will greatly improve the situation as they 
maintain a maximum 48 hour shipment period once the order is 
received.  

Ideally, a European dealer is the best solution and we've had 
discussions with a few, but are yet to find the fit.   The agencies 
we've spoken to are all very interested in carrying the line, but 
unwilling/unable/un-something to keep sufficient stock on hand 
so...it's doesn't really inprove the situation that much - a matter of 
fact, it makes it slower.  Instead of shipping single units directly 
to the user, we would have to ship them to a dealer , who would 
then ship them off to the customer.  We don't see this additional 
middle man as the solution.   Hopefully in the next few months 
we will make arrangements with a European store front who will 
have 5 or 6 units of each on hand and will be able to complete 
orders in a expedient manner.

In the meantime, we have partnered with a very reliable reseller - 
Analogue Haven - and they will shipping overseas and I am 
confident that they will improve the situation to acceptable levels.

In short,  I think we've put the systems in place to improve a 
issue and I'm confident those days are behind us and I thank 
you for your patience, understanding and support.

- Peter Grenader

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