Doepfer

Dieter wrote:
>       > Please contact our sales department (sales@...). Maybe we can
>       sell
>       > directly to you. I don't know the current state of our Australian
>       > representative.
>       >
>       > Best wishes
>       > Dieter Doepfer
>       >
>
>       Thanks for your response Dieter. Last time I checked you would not
>       deal directly with anyone in Australia due to an agreement with the
>       distributors. This is, of course, the right thing to do albeit much
>       to
>       my (and I dare say others) utter frustration. I will check again
>       with
>       your with your sales department though.

Hi there Aussie Doepfer users.   I contacted the Australian Distributor
about a year ago and got no response, by email anyway.

Looking at their web site, it seems they have not updated their module price
list in 3 years and also didn't adjust prices to suit the strong 
dollar we have now and it seems the price list was set when our dollar
was at 56 US cents.    This is extremely frustrating and annoying 
and what I would do, if I were the Doepfer company, would be to 
relinquish the contract with the Australian distributor and get it 
done with some one who cares about the product.    What the Aussie 
distributor has done is the equivalent of what our channel 9 TV station 
does - gets a contract to lock out the competition and then drop 
the product line.

I myself contacted the Analogue Haven guy in the US and he was happy
to ship modules to me direct, doing business in the usual way - something
that the Australian distributor seems to not want to do, or is incapable
of, through their own stupidity, ignorance or lack of interest.


rachel

-- 
Rachel Polanskis                 Kingswood, Greater Western Sydney, Australia
grove@zeta.org.au                http://www.zeta.org.au/~grove/grove.html
 	"They who would give up an essential liberty for temporary security,
 	deserve neither liberty or security" - Benjamin Franklin, 1759

HI

Yes I also buy from Analog Haven as I live in Australia. The Aussie 
distributer was crap and expensive.

ELby Design would do a way better job as I deal with them for building a 
modular system

Ross


>
>

Hi,

I've also had the same problem with the Aussie distributor (and hence 
feel the need to register my discontent).

I get all my modules from Shawn at Analogue Haven in the US and would 
recommend them wholeheartedly as the best source of Doepfer for 
Australians (in fact I'd recommend them for any gear). I'd also 
recommend Schneiders Buero in Berlin as well (top guys) but the Euro 
is just too strong.

It would be fantastic if we had our own distributor here - someone 
who actually wanted to sell the product. I know a few people here who 
would be interested in buying modules but are put off by the 
perceived hassle of shipping etc.


Simon


>
> Dieter wrote:
> >       > Please contact our sales department (sales@). Maybe we can
> >       sell
> >       > directly to you. I don't know the current state of our 
Australian
> >       > representative.
> >       >
> >       > Best wishes
> >       > Dieter Doepfer
> >       >
> >
> >       Thanks for your response Dieter. Last time I checked you 
would not
> >       deal directly with anyone in Australia due to an agreement 
with the
> >       distributors. This is, of course, the right thing to do 
albeit much
> >       to
> >       my (and I dare say others) utter frustration. I will check 
again
> >       with
> >       your with your sales department though.
> 
> Hi there Aussie Doepfer users.   I contacted the Australian 
Distributor
> about a year ago and got no response, by email anyway.
> 
> Looking at their web site, it seems they have not updated their 
module price
> list in 3 years and also didn't adjust prices to suit the strong 
> dollar we have now and it seems the price list was set when our 
dollar
> was at 56 US cents.    This is extremely frustrating and annoying 
> and what I would do, if I were the Doepfer company, would be to 
> relinquish the contract with the Australian distributor and get it 
> done with some one who cares about the product.    What the Aussie 
> distributor has done is the equivalent of what our channel 9 TV 
station 
> does - gets a contract to lock out the competition and then drop 
> the product line.
> 
> I myself contacted the Analogue Haven guy in the US and he was happy
> to ship modules to me direct, doing business in the usual way - 
something
> that the Australian distributor seems to not want to do, or is 
incapable
> of, through their own stupidity, ignorance or lack of interest.
> 
> 
> rachel
> 
> -- 
> Rachel Polanskis                 Kingswood, Greater Western Sydney, 
Australia
> grove@...                http://www.zeta.org.au/~grove/grove.html
>  	"They who would give up an essential liberty for temporary 
security,
>  	deserve neither liberty or security" - Benjamin Franklin, 1759
>

> Hi,
>
> I've also had the same problem with the Aussie distributor (and hence
> feel the need to register my discontent).
>
> I get all my modules from Shawn at Analogue Haven in the US and would
> recommend them wholeheartedly as the best source of Doepfer for
> Australians (in fact I'd recommend them for any gear). I'd also
> recommend Schneiders Buero in Berlin as well (top guys) but the Euro
> is just too strong.
>
> It would be fantastic if we had our own distributor here - someone
> who actually wanted to sell the product. I know a few people here who
> would be interested in buying modules but are put off by the
> perceived hassle of shipping etc.
>
> Simon

If there is a specialized shop in Australia you can recommend please forward
this information to our sales office (sales@doepfer.de). I'm sure we will be
able to find a solution for our Australian customers as soon as we can find
a reliable partner who has even sufficient know how for
consultation/demonstration and is able to carry out minor repairs.

Thank you
Dieter Doepfer