Doepfer

Hi group,

Today I picked up an A-155 Sequencer from the post office. The module has
been damaged slightly (cosmetic damage - the module appears to have been
handled roughly) but when tested with a scope and in my setup appears to
work as intended. One pot and a couple of switches are bent a few degrees
off-axis, and the knob on the bent pot has a slight mark on one edge,
opposite to the direction of the bend. The bent pot and switches are
otherwise in perfect working order - stopping the sequencer and twisting the
knob changes the voltage smoothly, no noise or anything.

Now, as I've been looking forward to get this otherwise awesome module, and
as I've really had fun with it when I installed it and powered up, I really
don't want to return the module and wait an indeterminate period of time for
repairs or a replacement, and I can live with the cosmetic damage. But I'm a
little worried about warranty issues - e.g. if the unit breaks down in a
month or two, I would feel really stupid about not returning it when I had
the chance. I've thought about replacing the bent pot myself, but that would
most likely also void my warranty.

So, what would you guys do in a situation like this?

/Silas


[Non-text portions of this message have been removed]

> Hi group,
>
> Today I picked up an A-155 Sequencer from the post office. The module has
> been damaged slightly (cosmetic damage - the module appears to have been
> handled roughly) but when tested with a scope and in my setup appears to
> work as intended. One pot and a couple of switches are bent a few degrees
> off-axis, and the knob on the bent pot has a slight mark on one edge,
> opposite to the direction of the bend. The bent pot and switches are
> otherwise in perfect working order - stopping the sequencer and
> twisting the
> knob changes the voltage smoothly, no noise or anything.
>
> Now, as I've been looking forward to get this otherwise awesome module,
and
> as I've really had fun with it when I installed it and powered up, I
really
> don't want to return the module and wait an indeterminate period of time
for
> repairs or a replacement, and I can live with the cosmetic damage. But I'm
a
> little worried about warranty issues - e.g. if the unit breaks down in a
> month or two, I would feel really stupid about not returning it when I had
> the chance. I've thought about replacing the bent pot myself, but that
would
> most likely also void my warranty.
>
> So, what would you guys do in a situation like this?
>
> /Silas

You have to clarify the situation with the dealer where you purchased the
module. In any case I'd inform the dealer about the damage and ask them if
it's possible to return the module later for repair. I assume you will have
a problem if you complain a few weeks or monther after the receipt of the
module. You also have to discuss if they agree that you replace the
potentiometer yourself without loosing the warranty. I'd recommend that only
if you are experienced with electronics. Otherwise you may damage the pc
board.

Best wishes
Dieter Doepfer