RE: [Doepfer_a100] on a positive note
2002-02-25 by Rhen, Kris
< SO NOW, QUIT PUTTING OUT ANY MORE NEW "THINGIES". RATHER, GO BACK AND REVISE (IMPROVE) THE EXISTING MODULES, OBVIOUSLY AIDED BY THE FEEDBACK FROM YOUR CUSTOMERS, AND KEEP SELLING A PRODUCT THAT WILL HAVE STAYING POWER. I've gotta ask this question: What then? How to make the fixes available? Offer all these mods to the users how? Do we all send each module back to Doepfer one at a time for fixes of a resistor here and a cap there? Or just on new sold modules? That leaves out this wide customer base who has modules that might need tweaked. How about release the fixes as kits? That a) makes schematics available where Doepfer may not want them available, and b) creates ALL SORTS of warranty problems. My point is that creates the kind of HUGE logistical problem that takes companies down financially. I'm not saying that things shouldn't be fixed, but you see the problem? MOTM can offer to fix modules for free that don't work because of the limited number out there. I'd venture a guess that Doepfer has an order of magnitude (at least x10) more out there. How could Doepfer offer to fix four thousand VCAs? (just an imaginary example) or worse yet, two hundred thousand jacks? :-) Just some thoughs, KRIS [Non-text portions of this message have been removed]