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Apple Logic Pro /LogicExpress Discussion

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Message

Re: What you can't say on LUG

2005-04-09 by gswerner2002

--- In Logic_Cafe@yahoogroups.com, Michael Levine <mlmusic@e...> 
wrote:
> I have been one of the unlucky ones that have had severe and 
chronic 
> stability problems with L7.  I had hoped 7.01 would have improved 
> things, but it didn't.  With all the buzz about 7.1s features - 
which I 
> think sound great - I didn't want this more basic issue to get 
lost, so 
> I wrote a letter to the LUG (which also reflected my frustration 
after 
> my fourth crash that day.)
> 
> It wasn't permitted to be posted.  Instead, I received a letter 
fwitht 
> he subject line:
> 
> Message not approved: Logic Pro 7.1 announced
> 
> The list warden write that I should wait until the product was out 
> before voicing concerns.  So it's OK to get excited and praise a 
> product before it's released but if you wonder whether past 
problems 
> are being addressed....well, that is not permitted on the LUG 
board.  
> In my opinion, Emapple might benefit from more real world input 
before 
> releases, but apparently that is not company policy.
> 
> Seeing as complaining about censorship on the LUG board would, most 
> likely, be censored, I thought, as so many people here are on both 
> lists, that I'd post the text of my exchange here:  First is my 
letter 
> and then the reply.
> 
> >> Quite frankly, new features and even bug fixes are of secondary
> >> interest to my one burning question: Is this flaky, fragile 
program
> >> finally more stable?
> >>
> >> Best Wishes,
> >> Michael A. Levine
> >> www.MichaelLevineMusic.com
> 
> On Apr 6, 2005, at 3:33 PM, Jeremy Martin wrote:
> 
> >
> >seems to me the world at large has turned into big brother, praise 
me only!! there is no more freedom of speech, and if you think you 
have that right, look out for the irs or some other governmental 
agency to come after you. 

I wish there was another company that made a program as musical as 
logic but with better customer support, silly me! the logic forum has 
always been a bit self-righteous and i never could figure that out. i 
thought that's the only place to get help with problematic issues in 
real time. so many programmers write and don't test performance 
enough before putting it out on the shelves and charging big bucks 
for a nice idea but very flawed product. when you try to communicate 
with support, you get the lesser than treatment. i'd be grateful to 
have people explain to me what i did wrong or need to tweak a bit if 
i was the writer. seems we're really the ones doing them a favor but 
they don't have the integrity to see it that way. hope i don't get 
censored.
gary

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