QTR-Quadtone RIP

Thanks for the detailed reply. I actually did trash the preset files and start over. Still had the problem. I finally figured out how to make it work, and I think I have uncovered a bug in either the Adobe or OSX or QTR code:

The deal is, it won't let you print with a height that is not at least two digits - i.e. the height of the preset  has to be 10 or larger. I just finished testing this with a new custom preset.  When I tried to create one that was 23" wide and 9" tall, it did not work. When I modified the very same custom preset to print 23" wide and 10" tall, it worked perfectly. So there is some logic in the code that makes 10" height okay, but not a 9" height. I even tried 9.9", and it failed. Add that extra 0.1" and it works. 

So, I guess the rule is this, (for OSX, CS5/6, QTR and Epson 7800):  Don't make a custom preset any shorter than 10" high. 

Strange.

--- In QuadtoneRIP@yahoogroups.com, Liza Macrae <lizamacrae@...> wrote:
>
> I had a similar problem maybe ?and Roy sent me this and it worked,
> 
> What's going on is that the Preset  (actually Last Used Settings)
> has both QTR settings and Epson settings.   The Epson settings come
> from some previous
> printing that had borderless 13x19 printing.   So it sets this
> variable to expand the size by
> 3% (Epson does this to make sure there's no white line on side).   So  
> in the end the
> 13in wide is multiplied by 1.03 which is too big.   Pretty weird and
> contrived but that's whats happening.
> 
> I tried to find a way to clean up a particular Preset but OSX seems  
> pretty determined.
> The most foolproof is probably to Trash all the preset files and  
> reboot the computer
> and start from scratch.   But the less drastic way that I think will  
> work is:
> When you are trying to make a Preset,  first select Printer, second  
> select Standard as
> the Preset, (or on newer OS's its called Default Settings.
> select all the options you want and then in the Preset - Save As a new  
> name.
> The main thing here is not to start with an existing Preset which may  
> have old values in it.
> Another thing that I'd recommend is to always use Presets for a  
> particular printer not
> all printers. -- you should see that in the Preset Save window.  Be
> sure to keep Epson Presets separate from QTR Presets.
> On Sep 10, 2012, at 4:34 PM, clayharmon47 wrote:
> 
> > I have been using QTR for almost seven years now, and I have  
> > recently run into an issue when using rolled paper on my 7800. What  
> > happens is that I set up a custom size print, say 11x22 inches, and  
> > pick all the rest of my QTR stuff the way I normally do. The print  
> > preview on the CS5 print dialog box looks fine. But when I actually  
> > print, the printer won't go past the 8-½" width of a letter size  
> > sheet.
> >
> > I deleted the entire QTR installation using the instructions in  
> > the .pdf included with the distribution and reinstalled. Still  
> > having the problem. What is strange is that I can select sheet fed  
> > sheets larger than letter size, change the feed type on the printer  
> > from roll fed to sheet fed, and it works fine.
> >
> > Any ideas? Has anyone else run into this? Do I need to reset the Mac  
> > printing system?
> >
> > 
> 
> 
> 
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>