Hello Everybody,
I am a new QTR user thankful to all of you for supporting the development of these very useful tools, which I have devoted time in the last week trying to put into practice. Problems with the installation of Mac QTR 2.7.5 are what force me to reach out for help. I chose to try posting here since my experiences may be of potential help to others who are using newer operating systems.
Basics:
I first tried QTR Windows GUI and successfully used printing, calibration, curve creation and linearization with an Epson 7800. I then switched over to Mac to try QTR there for only one practical reason: I couldn’t find a way to do Borderless printing with Windows GUI, it wouldn’t allow it (there must be a margin space,) and I was used to doing that with the Epson print driver through Photoshop. The Mac installation of the “Quad 7800” printer is not going well. In either Print-Tool or Photoshop I can only see 1 paper size (“US Letter” or “item 1”) and the Quadtone RIP and Printer Setting Dialogues are missing, there is only Layout, Paper Handling and Cover Page. I tried many un-install/re-install variations to fix this with only temporary and limited success. Printing with QTR does show some control advantages over ABW for me, so I would like to have it working optimally on both systems.
Details and Specs:
MacBook Pro Retina 15” Late 2013 1TB/16GB
OS X 10.9.4 Mavericks
Bootcamp Windows 8.1
Epson Stylus Pro 7800 Driver 9.17 (Latest) via Direct USB
Epson UC Inks
QuadToneRIP 2.7.5 Mac (Paid)
QTRIP 2.7.5 Windows
Print-Tool 1.1 (Trial - Will Pay if it works)
Adobe CC 2014 and CS6 installed (Although QTR performance should be independent)
What I tried on the mac:
1) After running the 2.7.5 installer I copied the qidf files I created in windows to the “4800-7800-9800-UC” folder in the QuadToneRIP Application folder. I ran the Install7800 command. The Quad7800 printer created had no printer features in Print Settings in Photoshop and had access to only US Letter Paper Size. Print preview showed last used 24 inch roll setting despite what the print setting paper choice in Quad showed. It may be unrelated, but I also couldn’t access my previous ABW settings. I uninstalled the QTR according to instructions and also uninstalled EPSON drivers, finishing the job with EPSON uninstaller.
2) I restarted, repaired permissions, cleaned cache and re-installed the latest EPSON Drivers first and then QTR 2.7.5 again. This time I created a folder on my desktop “QTR_Install” and copied my qidf files and the default profile and command aliases from the profiles folder. I installed print-tool. Now in Print-Tool I could see the QuadtoneRIP and printer features dialogues in page setup. But my profile install procedure this time was my mistake, the curves listed in the pull-down menus were only the supplied default curves and not the custom Canson and Moab curves I created in Windows. Unlike Windows GUI, I did not see an option for browsing to the desired curve and was forced to try another install. I deleted the Quad 7800 printer and copied my qidf files again to the App Profiles folder. Same problem as before, the printer page settings and features are missing/corrupted. When I watch the terminal it does show profile creation and saving of my curves seemingly without error. Full ABW functionality is restored.
QTR installer will not let me try an earlier version and I am stuck not being able to use Quad7800 after many tires on the mac.
Thank You,
Michael Donahue