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QTR-Quadtone RIP

Index last updated: 2026-04-28 23:12 UTC

Message

Re: Epson 9800 problem

2006-08-10 by Roy Harrington

--- In QuadtoneRIP@yahoogroups.com, "johnl002" <jlytton@...> wrote:
>
> I just installed QTR 2.4.2 on my Win XP computer and right off the bat 
> am having a problem printing to my 9800 w/ matte black installed.  QTR 
> is set for QUAD9800 and the correct printer is selected in the printer 
> list.  The printer itself keeps coming up with the message,"mismatch 
> error-make sure that the ink cart and drivcr settings match".  I've 
> checked and they do, but QTR might be thinking that photo black is 
> installed and the printer won't print.  I've reinstalled QTR, checked 
> QTR settings for paper type, curve UCmk-EpsEnhmatte-warm, but the 
> problem persists.  What am I missing or what else do I need to do?
> 
> Thanks in advance for any suggestions.
>

This sounds suspiciously like a conflict with a 4000 printer.   Do you have a 4000
printer?  Could you be using a Preset made while Quad4000 was selected?
Double check to make sure you don't have Quad4000 somewhere.

If you still get the error, find the QTRgui.ini and QTRLog.txt files.   They used to be
in \\Program Files\QuadToneRIP and the subfolder bin.   With 2.4.2 they should be
in <user>\Application Data\QuadToneRIP.   Find them and email them and tell me
which place you found them.

Roy

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