-----Original Message-----
From: QuadtoneRIP@yahoogroups.com [mailto:QuadtoneRIP@yahoogroups.com] On Behalf
Of johnl002
Sent: Thursday, August 10, 2006 8:40 PM
To: QuadtoneRIP@yahoogroups.com
Subject: [QuadtoneRIP] Re: Epson 9800 problem
Roy,
After uninstalling QTR 2.4.2 and removing the Quadtone folder from
<user>\Application Data\QuadToneRIP, I installed QTR 2.3.3 and got that version
to work! Now to tweak the curves .....
But I don't know where QTRgui.ini and QTRLog.txt are - they don't show up
anywhere on my hard drive - even after a file search ....but QTR 2.3.3 works
now.
John
--- In QuadtoneRIP@yahoogroups.com, "Roy Harrington" <roy@...> wrote:
>
> --- In QuadtoneRIP@yahoogroups.com, "johnl002" <jlytton@> wrote:
> >
> > I just installed QTR 2.4.2 on my Win XP computer and right off
the bat
> > am having a problem printing to my 9800 w/ matte black
installed. QTR
> > is set for QUAD9800 and the correct printer is selected in the
printer
> > list. The printer itself keeps coming up with the
message,"mismatch
> > error-make sure that the ink cart and drivcr settings match".
I've
> > checked and they do, but QTR might be thinking that photo black
is
> > installed and the printer won't print. I've reinstalled QTR,
checked
> > QTR settings for paper type, curve UCmk-EpsEnhmatte-warm, but the
> > problem persists. What am I missing or what else do I need to do?
> >
> > Thanks in advance for any suggestions.
> >
>
> This sounds suspiciously like a conflict with a 4000 printer. Do
you have a 4000
> printer? Could you be using a Preset made while Quad4000 was
selected?
> Double check to make sure you don't have Quad4000 somewhere.
>
> If you still get the error, find the QTRgui.ini and QTRLog.txt
files. They used to be
> in \\Program Files\QuadToneRIP and the subfolder bin. With 2.4.2
they should be
> in <user>\Application Data\QuadToneRIP. Find them and email them
and tell me
> which place you found them.
>
> Roy
>
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