Roy, After uninstalling QTR 2.4.2 and removing the Quadtone folder from <user>\Application Data\QuadToneRIP, I installed QTR 2.3.3 and got that version to work! Now to tweak the curves ..... But I don't know where QTRgui.ini and QTRLog.txt are - they don't show up anywhere on my hard drive - even after a file search ....but QTR 2.3.3 works now. John --- In QuadtoneRIP@yahoogroups.com, "Roy Harrington" <roy@...> wrote: > > --- In QuadtoneRIP@yahoogroups.com, "johnl002" <jlytton@> wrote: > > > > I just installed QTR 2.4.2 on my Win XP computer and right off the bat > > am having a problem printing to my 9800 w/ matte black installed. QTR > > is set for QUAD9800 and the correct printer is selected in the printer > > list. The printer itself keeps coming up with the message,"mismatch > > error-make sure that the ink cart and drivcr settings match". I've > > checked and they do, but QTR might be thinking that photo black is > > installed and the printer won't print. I've reinstalled QTR, checked > > QTR settings for paper type, curve UCmk-EpsEnhmatte-warm, but the > > problem persists. What am I missing or what else do I need to do? > > > > Thanks in advance for any suggestions. > > > > This sounds suspiciously like a conflict with a 4000 printer. Do you have a 4000 > printer? Could you be using a Preset made while Quad4000 was selected? > Double check to make sure you don't have Quad4000 somewhere. > > If you still get the error, find the QTRgui.ini and QTRLog.txt files. They used to be > in \\Program Files\QuadToneRIP and the subfolder bin. With 2.4.2 they should be > in <user>\Application Data\QuadToneRIP. Find them and email them and tell me > which place you found them. > > Roy >
Message
Re: Epson 9800 problem
2006-08-11 by johnl002
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