QTR-Quadtone RIP

Hi,

I suppose this one should be addressed to C. David Tobie, if he's 
still around, since it relates to problems using a Colorvision 
product, but I would appreciate if someone else could give me some 
help on this issue. I'm using a PrintFix PRO (Datacolor 1005) 
spectrocolorimeter and PrintFix PRO 1.1 software to read the QTR 
linearization 21-step targets, and although the spectro makes the 
readings, and I can see them on the software's "measure" window, when 
I export the values, the corresponding .txt file is created, but 
without any data in it (it creates a blank text page), so I can't use 
it. I  tried it on two different computers (G4 Powerbook and an Intel 
iMac, both running Tiger).

I've used this spectro with PrintFixPRO 1.1 before, on my former G4 
Dual (running Panther), and it worked fine then (saved the 
measurements files normally and I could use them to generate the 
linearization data with QTR's linearizing script), so it seemed to me 
that this might be an issue related to some bug of the software with 
Tiger. But when I installed and tried Spyder3Print, the new version 
of their print profiling software (which I suppose should haver no 
problems wth Tiger, since it's made to run even on Leopard), I got 
the same results (on both computers).

Since the measurements can be seen on screen, I believe the spectro 
cannot be blamed. To verify this, I also tried reading some targets 
in color profiling mode, and it saves the .xml files with the 
corresponding data (I haven't actually generated any color profiles, 
though).  I've contacted Colorvision's web-based support, but I 
suppose it could take them some time to get back to me.

Thanks in advance for any suggestions,
Paulo