problem reading strips with Datacolor spectro
2008-02-22 by Paulo Baptista
Hi, I suppose this one should be addressed to C. David Tobie, if he's still around, since it relates to problems using a Colorvision product, but I would appreciate if someone else could give me some help on this issue. I'm using a PrintFix PRO (Datacolor 1005) spectrocolorimeter and PrintFix PRO 1.1 software to read the QTR linearization 21-step targets, and although the spectro makes the readings, and I can see them on the software's "measure" window, when I export the values, the corresponding .txt file is created, but without any data in it (it creates a blank text page), so I can't use it. I tried it on two different computers (G4 Powerbook and an Intel iMac, both running Tiger). I've used this spectro with PrintFixPRO 1.1 before, on my former G4 Dual (running Panther), and it worked fine then (saved the measurements files normally and I could use them to generate the linearization data with QTR's linearizing script), so it seemed to me that this might be an issue related to some bug of the software with Tiger. But when I installed and tried Spyder3Print, the new version of their print profiling software (which I suppose should haver no problems wth Tiger, since it's made to run even on Leopard), I got the same results (on both computers). Since the measurements can be seen on screen, I believe the spectro cannot be blamed. To verify this, I also tried reading some targets in color profiling mode, and it saves the .xml files with the corresponding data (I haven't actually generated any color profiles, though). I've contacted Colorvision's web-based support, but I suppose it could take them some time to get back to me. Thanks in advance for any suggestions, Paulo