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QTR not printing - "Filter Failed"

QTR not printing - "Filter Failed"

2015-05-22 by gnickzone@...

I haven't been using QTR for a while on the SP9900 and recently had a bit of a melt down on the Mac Pro, so had to reinstall the program. Now I'm getting the "Filter Failed" notification when trying to print. I remember seeing this before, but couldn't remember what the fix might be. I did a search here and came across the following post by Tyler:

"Thanks to Roy, we've found the problem, and getting back to printing does not require a re-install. After double checking all his saved settings, it seems the color matching setting had changed from quadtoneRIP to colorsync. After setting that back again, it worked. The next steps are to determine whether or not interim color/OEM driver printing "unsticks" that setting and reverts it with his particular OS, PS, QTR versions... will let you know. For now the main thing is, if QTR stops working for no apparent reason with a simple "error" alert, take a look at the color matching setting.. it's not a setting I would have been terribly careful about, or suspect of these problems. But given the current OSX colorsync debacles I guess it's no surprise."

I've tried all of the suggestions above, but no positive results yet. I also tried the routine of selecting a different resolution in the driver and then returning to the one I want, but again no printing happening. Just wondering if there might be another approach which I haven't been able to find in the archives.

I'm using version 2.7.5 on a Mac Pro and OS X 10.9.5.

Any replies would be much appreciated.

Gary


Re: QTR not printing - "Filter Failed"

2015-05-27 by gnickzone@...

I'm probably way behind the "curve", in a manner of speaking. Since I posted this question I've been in touch with Roy and finally arrived at the conclusion that with Mavericks I have to print in 2880 resolution only. I had been trying to use the 1440Super, but it simply would not print at all. The " 'Filter' failed " error kept popping up and that's as far as I got with any res other than 2880. I assume there are others who have found this to be the case as well, but if some of you folks have found differently please advise. Not sure which OS was the first to stop allowing QTR to print with the lower res settings, but I'd be interested in finding that information.

Thank you,
Gary

Re: QTR not printing - "Filter Failed"

2015-05-28 by richard@...

That filter issue with Mavericks is interesting. I was getting something similar few months ago with Mavericks when printing color work through photoshop and the epson driver. I ended up just upgrading everything to Yosemite and it solved the problem (although I have no idea what the actual problem was). I just tested this at home with Yosemite and QTR and it seems to be working at output resolution settings of 720 and 1440 super—both when printing through PrintTool as well as text documents printed straight through the OS. If you have the RAM I would just suggest upgrading. I think Yosemite is easier to look at anyway...

Richard Boutwell

Re: QTR not printing - "Filter Failed"

2015-05-28 by gnickzone@...

Hi Richard,

Thanks for the reply, much appreciated. About an hour ago I had an email reply from another member, and I must admit to using my reply to that email here as well, with a few additions. Only because I wrote everything I would have written in my reply to you RIchard.

Roy and I have been working on this for more than a week and in his last email he suggested that I use only 2880. I had been trying to print with 1440Super, and once I tried 2880 it worked, but still not with the other resolutions. Roy also mentioned he had heard that some of the latest OS/printer combos were not able to use any res except 2880. He also suggested that I do a “Printer Reset”, which of course deletes ALL printers, presets and custom paper sizes. Since I am not about to go that far at this time, I will work with the 2880 res only and be happy that I have QTR back online. There is obviously a glitch somewhere in the OS that’s causing this, but I cannot seem to find it. I have recently done a fresh install of Mavericks on an external drive and I’ll test QTR there just to verify that it does work in all resolutions. If so then the problem is with my main drive(Mac HD). I always take the Upgrade route when it comes to installing a new OS and perhaps that’s part of the problem. I have a lot of apps and it would take a long time to install everything again on a fresh OS installation. At some point I might have to do that, but I’m rather busy now. I will soon be installing Yosemete on an external for testing, so that will tell me a lot about QTR as well. About a month ago I encountered a very unusual problem with my main drive and the BootClones also(NVRAM issue I believe), so I brought a clone drive from the Mac Pro at home and cloned over to the Mac Pro here at work. Everything has been working well, except for QTR. As it turned out I had been in touch with Roy about a year ago with this same issue and we couldn't find a fix then. However, I haven't been using QTR for a while and didn't remember that issue or how to overcome it(2880 res only).

Thanks again Richard,

Gary

Re: [QuadtoneRIP] Re: QTR not printing - "Filter Failed"

2015-05-28 by Roy Harrington

I guess I need to try and sort out what's what here.

There are multiple issues here and I think we're starting to mix them up.

1) There's a "super" version of some resolutions. These take extra passes of the inkjet head
and often do a little better for banding issues. On the Pro printers this is a in-the-printer feature.
When Epson came out with 7890/7900/9890/9900 there are new head designs and apparently
they no longer supported/needed this "super" version. None of this is documented of course so I
didn't know this at first. I removed this mode for new printers but apparently missed the 9900.
So Gary's 9900 still shows this option on 2.7.5 and the printer just does not work properly for it.
This is a hardware issue -- not something depending on OS or QTR driver version.
2880 dpi and 1440 dpi should both work but I do recommend 2880 dpi because it gives
better results and the printer is quite fast anyway.

2) The other issue is less well defined. A number of people have run into the "Unable to set
resolution" message. This is a very strange, very intermittent problem. I'm not sure what OSX
this started in, but it's caused by the default value for resolution not being set. You may see it on
the QTR driver page but it does not get thru to QTR driver itself. It's a printer Preset issue as
far as I can tell. Changing it, saving it in a Preset usually solves the issue. It happens with
different printers, different OSX's and different QTR's so you can't really generalize it.
I'm trying some other ideas to catch this and work around this in QTR driver -- we'll see.

Roy

Show quoted textHide quoted text
On Thu, May 28, 2015 at 10:29 AM, gnickzone@sympatico.ca [QuadtoneRIP] <QuadtoneRIP@yahoogroups.com> wrote:


Hi Richard,

Thanks for the reply, much appreciated. About an hour ago I had an email reply from another member, and I must admit to using my reply to that email here as well, with a few additions. Only because I wrote everything I would have written in my reply to you RIchard.

Roy and I have been working on this for more than a week and in his last email he suggested that I use only 2880. I had been trying to print with 1440Super, and once I tried 2880 it worked, but still not with the other resolutions. Roy also mentioned he had heard that some of the latest OS/printer combos were not able to use any res except 2880. He also suggested that I do a “Printer Reset”, which of course deletes ALL printers, presets and custom paper sizes. Since I am not about to go that far at this time, I will work with the 2880 res only and be happy that I have QTR back online. There is obviously a glitch somewhere in the OS that’s causing this, but I cannot seem to find it. I have recently done a fresh install of Mavericks on an external drive and I’ll test QTR there just to verify that it does work in all resolutions. If so then the problem is with my main drive(Mac HD). I always take the Upgrade route when it comes to installing a new OS and perhaps that’s part of the problem. I have a lot of apps and it would take a long time to install everything again on a fresh OS installation. At some point I might have to do that, but I’m rather busy now. I will soon be installing Yosemete on an external for testing, so that will tell me a lot about QTR as well. About a month ago I encountered a very unusual problem with my main drive and the BootClones also(NVRAM issue I believe), so I brought a clone drive from the Mac Pro at home and cloned over to the Mac Pro here at work. Everything has been working well, except for QTR. As it turned out I had been in touch with Roy about a year ago with this same issue and we couldn't find a fix then. However, I haven't been using QTR for a while and didn't remember that issue or how to overcome it(2880 res only).

Thanks again Richard,

Gary




--

Re: [QuadtoneRIP] Re: QTR not printing - "Filter Failed"

2015-05-28 by gnickzone@...

Hello again Roy,

Thanks for chiming in and providing the information concerning the 1440Super res on the 9900. In the current Epson drive it's now referred to as "SuperPhoto - 1440dpi". As you know, I was trying to print with 1440Super in QTR until you mentioned the fact that you usually suggest 2880. Of course when I tried that it worked perfectly. Then I received an email reply to my original post here and he said he could use all of the res settings in QTR on his 9900(same OS etc.), so then I was really confused. What you have just mentioned here made ultimate sense, so I tried it immediately with the UCpk_HmGloss_Neutral curve and of course it printed at 1440. However, a comparison between the 1440 and 2880 res showed quite a difference in overall quality. The dot pattern was considerably more coarse in the 1440 version and the blacks were not nearly as deep. My conclusion, never use 1440 - 2880 only. My original thought was that I could probably use 1440 on canvas, since it is more forgiving. I think that would likely be true if it was actually 1440Super, but definitely not 1440. When printing colour the difference between SuperPhoto - 1440 and 2880 is much more subtle, so my everyday work for customers is printed at SuperPhoto - 1440, unless instructed otherwise.

I'm going to be making some very in depth notes to put in my QTR Folder so that I won't have to bother you again in another year with the same issue. Thanks again for your help in this matter Roy.

Gary

Re: QTR not printing - "Filter Failed"

2015-05-29 by brian_downunda@...

I acknowledge that this is slightly off topic, but does this "Super" issue have anything to do with the micro-banding that you see on the smaller printers in the first and last inch, but I gather not some of the larger ones? I've seen both transport mechanisms and weaving blamed. I confess that I've never really understood it. Or is "Super" related to preventing banding across the print?


---In QuadtoneRIP@yahoogroups.com, <roy@...> wrote :
1) There's a "super" version of some resolutions. These take extra passes of the inkjet head
and often do a little better for banding issues. On the Pro printers this is a in-the-printer feature.

Re: [QuadtoneRIP] Re: QTR not printing - "Filter Failed"

2015-05-29 by Roy Harrington

Well the "super" modes affect the whole page. But the top and bottom micro-banding is related
to the weaving/interleaving as well because you have to hold on to the paper. On the small printers
this is all in the driver so Epson and QTR driver are different. On the Pro printers its in the
printer itself so both drivers will use the same algorithm.

Roy

Show quoted textHide quoted text
On Thu, May 28, 2015 at 5:25 PM, brian_downunda@... [QuadtoneRIP] <QuadtoneRIP@yahoogroups.com> wrote:


I acknowledge that this is slightly off topic, but does this "Super" issue have anything to do with the micro-banding that you see on the smaller printers in the first and last inch, but I gather not some of the larger ones? I've seen both transport mechanisms and weaving blamed. I confess that I've never really understood it. Or is "Super" related to preventing banding across the print?


---In QuadtoneRIP@yahoogroups.com, <roy@...> wrote :
1) There's a "super" version of some resolutions. These take extra passes of the inkjet head
and often do a little better for banding issues. On the Pro printers this is a in-the-printer feature.






--
Roy Harrington
roy@...
www.harrington.com

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