help w/2.7.1
2011-09-19 by Bob
Hi, I have been trying out qtr 2.7.1 for a couple months and it stop working..the quadtone rip menu is not listed in the print dialog although the quad3880 is listed as a printer option. Background info: Mac OS X 10.6.8, Photoshop CS5, Epson 3880 I deleted the appropriate folders as specified in the tutorial and reinstalled 2.7.1. It still does not work. Below is the diagnostic text file. Any help would be appreciated. Thanks. Bob Last login: Wed Sep 14 17:29:05 on ttys000 /Applications/QuadToneRIP/DiagnosticScript.command ; exit; Macintosh-1467:~ bobm$ /Applications/QuadToneRIP/DiagnosticScript.command ; exit; ******************************************************************** **** QuadToneRIP 2.7.1 Diagnostic Script --- Save Output for Analysis **** ******************************************************************** Wed Sep 14 17:29:26 PDT 2011 **** System Info **** Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386 **** Printer Info **** scheduler is running system default destination: Quad3880 device for EPSON_Epson_Stylus_Pro_3880: usb://EPSON/Epson%20Stylus%20Pro%203880?serial=003JU1101070523290 device for EPSON_Perfection_V700_V750: usb://00000000-0000-0000-0000-000004B8012C device for EPSON_Stylus_Pro_3800: usb://EPSON/Stylus%20Pro%203800?serial=0JU520810290018240 device for hp_officejet_4200_series: dnssd://hp%20officejet%204200%20series._riousbprint._tcp.local. device for Quad3880: usb://EPSON/Epson%20Stylus%20Pro%203880?serial=003JU1101070523290 EPSON_Epson_Stylus_Pro_3880 accepting requests since Wed Sep 14 10:52:39 2011 EPSON_Perfection_V700_V750 accepting requests since Mon Aug 15 20:43:35 2011 EPSON_Stylus_Pro_3800 accepting requests since Sun May 22 00:20:49 2011 hp_officejet_4200_series accepting requests since Mon Sep 12 22:32:28 2011 Quad3880 accepting requests since Wed Sep 14 17:03:07 2011 printer EPSON_Epson_Stylus_Pro_3880 is idle. enabled since Wed Sep 14 10:52:39 2011 printer EPSON_Perfection_V700_V750 is idle. enabled since Mon Aug 15 20:43:35 2011 printer EPSON_Stylus_Pro_3800 is idle. enabled since Sun May 22 00:20:49 2011 printer hp_officejet_4200_series is idle. enabled since Mon Sep 12 22:32:28 2011 printer Quad3880 is idle. enabled since Wed Sep 14 17:03:07 2011 **** QTR Programs **** /Library/Printers/QTR/bin Quad.pm* qcurve* qgamma* qmerge* quadcurves* qacv* qdensity* qgraph* qpart* quadprofile* qacvraw* qdiff* qlimit* qplot* qadd* qdotgain* qline* qspline* /Library/Printers/QTR/filter -rwxr-xr-x 1 root admin 2586 Feb 2 2010 quadtoneprint -rwxr-xr-x 1 root admin 1570336 Dec 2 2010 quadtoprinter **** Plugin Programs **** total 0 drwxr-xr-x 3 bobm bobm 102 Mar 26 2010 QuadTonePDE.plugin **** QTR Printer Descriptions **** /Library/Printers/QTR/ppd Quad10000.ppd.gz Quad4880.ppd.gz QuadEX.ppd.gz Quad1160.ppd.gz Quad7000.ppd.gz QuadR1800.ppd.gz Quad1200.ppd.gz Quad7500.ppd.gz QuadR1900.ppd.gz Quad1270.ppd.gz Quad7600.ppd.gz QuadR200.ppd.gz Quad1280.ppd.gz Quad7800.ppd.gz QuadR220.ppd.gz Quad1290.ppd.gz Quad7880.ppd.gz QuadR2400.ppd.gz Quad1400.ppd.gz Quad860.ppd.gz QuadR260.ppd.gz Quad2000.ppd.gz Quad870.ppd.gz QuadR280.ppd.gz Quad2100.ppd.gz Quad890.ppd.gz QuadR2880.ppd.gz Quad2200.ppd.gz Quad9000.ppd.gz QuadR300.ppd.gz Quad3000.ppd.gz Quad9500.ppd.gz QuadR320.ppd.gz Quad3800.ppd.gz Quad9600.ppd.gz QuadR340.ppd.gz Quad3880.ppd.gz Quad980.ppd.gz QuadR380.ppd.gz Quad4000.ppd.gz Quad9800.ppd.gz QuadR800.ppd.gz Quad4800.ppd.gz Quad9880.ppd.gz **** QTR Printer Profiles **** Quad1160-UT Quad2200-GQ Quad7000-K6 Quad9800 QuadR260-MIS Quad1200 Quad2200-K7 Quad7500-K6 Quad9800-K7 QuadR280 Quad1270-UT2 Quad2200-UT Quad7600 Quad9880 QuadR280-MIS Quad1280-K6 Quad2200-UT7 Quad7600-K7 Quad9880-K7 QuadR2880 Quad1280-UT2 Quad3000 Quad7800 QuadEX QuadR2880-K7 Quad1290-K6 Quad3800 Quad7800-K7 QuadR1800 QuadR300-GQ Quad1290-UT2 Quad3800-K7 Quad7880 QuadR1800-3MK QuadR300-K6 Quad1400 Quad3880 Quad7880-K7 QuadR1800-K7 QuadR320-GQ Quad1400-K6 Quad3880-K7 Quad860-UT QuadR1900 QuadR320-K6 Quad1400-MIS Quad4000 Quad870-UT2 QuadR1900-K7 QuadR340-GQ Quad2000 Quad4000-GQ Quad890-K6 QuadR200-GQ QuadR340-K6 Quad2100 Quad4000-K7 Quad890-UT2 QuadR200-K6 QuadR380 Quad2100-GQ Quad4800 Quad9000-K6 QuadR220-GQ QuadR380-MIS Quad2100-K7 Quad4800-K7 Quad9500-K6 QuadR220-K6 QuadR800 Quad2100-UT Quad4880 Quad9600 QuadR2400 QuadR800-3MK Quad2100-UT7 Quad4880-K7 Quad9600-K7 QuadR2400-K7 QuadR800-K7 Quad2200 Quad7000-GQ Quad980 QuadR260 **** USB connections **** -r-xr-xr-x 1 root wheel 91792 Jul 6 18:46 /usr/libexec/cups/backend/usb DEBUG: load_classdriver(/System/Library/Printers/Libraries/USBGenericTOPrintingClass.plugin) (kr:0x00000000) DEBUG: load_classdriver(/Library/Printers/EPSON/CIOSupport/EPSONUSBPrintClass.plugin) (kr:0x00000000) direct usb://EPSON/Epson%20Stylus%20Pro%203880?serial=003JU1101070523290 "Epson Stylus Pro 3880" "Epson Stylus Pro 3880" "SERN:003JU1101070523290;MFG:EPSON;CMD:ESCPL2,BDC,D4,D4PX;MDL:Epson Stylus Pro 3880;CLS:PRINTER;DES:EPSON Epson Stylus Pro 3880;" "" **** CUPS Info **** E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 214! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 215! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 216! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 217! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 218! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 219! E [12/Sep/2011:22:29:37 -0700] [Job 31] Files have gone away! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 221! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 222! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 223! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 224! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 225! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 226! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 227! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 228! E [12/Sep/2011:22:29:37 -0700] [Job 32] Files have gone away! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 230! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 231! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 232! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 233! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 234! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 235! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 236! E [12/Sep/2011:22:29:37 -0700] Missing <Job #> directive on line 237! E [14/Sep/2011:15:59:51 -0700] Unable to register ICC color profiles for "Quad3880" - -4229 E [14/Sep/2011:15:59:52 -0700] PPD file for Quad3880 cannot be loaded! E [14/Sep/2011:15:59:52 -0700] Illegal option keyword string on line 196. W [14/Sep/2011:16:17:59 -0700] No limit for Validate-Job defined in policy authenticated - using Print-Job's policy W [14/Sep/2011:16:17:59 -0700] No limit for Validate-Job defined in policy kerberos - using Print-Job's policy E [14/Sep/2011:16:18:06 -0700] PPD file for Quad3880 cannot be loaded! E [14/Sep/2011:16:18:06 -0700] Illegal option keyword string on line 196. E [14/Sep/2011:16:37:38 -0700] PPD file for Quad3880 cannot be loaded! E [14/Sep/2011:16:37:38 -0700] Illegal option keyword string on line 196. W [14/Sep/2011:16:37:39 -0700] No limit for Validate-Job defined in policy authenticated - using Print-Job's policy W [14/Sep/2011:16:37:39 -0700] No limit for Validate-Job defined in policy kerberos - using Print-Job's policy E [14/Sep/2011:16:37:39 -0700] PPD file for Quad3880 cannot be loaded! E [14/Sep/2011:16:37:39 -0700] Illegal option keyword string on line 196. W [14/Sep/2011:16:44:08 -0700] No limit for Validate-Job defined in policy authenticated - using Print-Job's policy W [14/Sep/2011:16:44:08 -0700] No limit for Validate-Job defined in policy kerberos - using Print-Job's policy E [14/Sep/2011:17:03:07 -0700] Unable to register ICC color profiles for "Quad3880" - -4229 E [14/Sep/2011:17:03:16 -0700] PPD file for Quad3880 cannot be loaded! E [14/Sep/2011:17:03:16 -0700] Illegal option keyword string on line 196. E [14/Sep/2011:17:25:47 -0700] PPD file for Quad3880 cannot be loaded! E [14/Sep/2011:17:25:47 -0700] Illegal option keyword string on line 196. E [14/Sep/2011:17:25:55 -0700] PPD file for Quad3880 cannot be loaded! E [14/Sep/2011:17:25:55 -0700] Illegal option keyword string on line 196. E [14/Sep/2011:17:28:43 -0700] PPD file for Quad3880 cannot be loaded! E [14/Sep/2011:17:28:43 -0700] Illegal option keyword string on line 196. E [14/Sep/2011:17:28:50 -0700] PPD file for Quad3880 cannot be loaded! E [14/Sep/2011:17:28:50 -0700] Illegal option keyword string on line 196. ******************************************************************** **** QuadToneRIP Diagnostic Script --- Save Output for Analysis **** ******************************************************************** logout [Process completed]