> Nope. It was a brand-new panel. Paid only to ship it back to them.that's exactly the kind of service I was expecting... obviously
> What I liked most about the incident is that, although the defect
> was not seen by them, they still listened to my concerns and went
> ahead with the repair anyway.
I somehow managed to piss Rex off by stalling on shipping it
due the intermittent nature of the fault and my work schedule.
At least that seems clear to me now.
Thanks to everyone for the many private emails of support and advice
regarding the problem... special mention to Paul Schreiber who offered
some tech advice and also gently reminded me that my comment 'every
synth I've ever owned has gone wrong' did not apply to my MOTM system
LOL... (FWIW Paul offers a back to base $5 repair on ANY faulty module and has
a workforce of 1).
I'll be mailing the panel to a tech shortly - for those interested in what the
faults turn out to be, I'll keep the group informed. It may turn out to be helpful.
KD