Re: [SynthModules] ETA? please!
2006-01-13 by ph@comcast.net
thanks Brice, I know... sorry, just really getting frustrated with all this-- not just you(although of course probably the worst case) but other companies as well--waiting on too many things I've already paid for right now. And the fact that so much time has passed I don't even have a PC running for it now, so I'm hoping it will work with OSX/VPC. So, i'm not even sure it's usable-- hoping it is! Anyone have it working with USB and OSX? Honestly, it seems we paid for your time first, so we should come first. But that's just one way of looking at it, because of course there's your reality that it's not doable. I know this just turned into a bad situation for you and us. And I'm sure I could sell my spot if I really was concerned. Anyway, thanks, keep working on 'em we certainly appreciate the attention to detail! I feel an ETA would be good because it would be a deadline for you to try and meet and then just update us if that changes, were all pretty understanding by now regarding that I'd guess. best, phil -------------- Original message ----------------------
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From: "Brice D. Hornback" <synthmodules@synthmodules.com> > Phil, > > If I could give an exact ETA, they would have shipped by now. I'm working > on them as quickly as I can without compromising build quality and testing. > I hope you understand. Over 2/3 of the folks have already received them. > There is nothing to be concerned about. You *will* get your module. If you > simply cannot wait any longer and want to do the final wiring of the front > panel and testing, let me know and you can complete the module yourself. It > takes about an hour to wire it all up and then I put it through about 2 > hours of testing (on each and every module... and the partials take a lot > longer to test as they don't have jacks to plug into) to make certain all > four channels work identically. I've changed out a lot of parts as the > tolerances are pretty tight and do make a difference. This is yet another > reason for the extended delays. One would think 1% components and high > quality TI parts would all be the same, but I've found problems in > tolerances even between the DACs which are not a cheap part. Let's not even > bring up trying to match the four blue LEDs. That was a mistake and I > probably won't do that again. Using a LED as a power level indicator... not > one, but four that have to turn on at the same exact voltage (and they turn > on at a very low voltage) and need to maintain the same color and brightness > throughout the entire range isn't the best use of an LED. :) > > Let me know if you can't wait any longer and want your module shipped AS-IS, > or if you're willing to wait a bit longer for a fully tested module. > > Building these module is not my full-time job. I work two other jobs that > take up 12 to 14 hours of my day 6 days a week. I work on the modules when > I'm not at work or not too tired. I'm doing the best I can and I hope you > and the others still waiting understand that I don't want to compromise the > quality of the modules just to get them shipped. If I would do that, I > could hire some students to finish them and off they would go. But I don't > feel right about not doing it myself and making sure they are 100%+ perfect > before shipping. > > Best regards, > > Brice > http://www.SynthModules.com > > ----- Original Message ----- > From: "phil hendricks" <ph@comcast.net> > To: <SynthModules@yahoogroups.com> > Sent: Thursday, January 05, 2006 11:34 PM > Subject: [SynthModules] ETA? please! > > > > Hi Brice, > > Can you give us a date as to when we can expect our modules. After this > > much > > time I think we all deserve a delivery date. > > I think most were told 3-4 weeks initially, but now it's getting close to > > 2 > > years. > > Personally, I'm getting very concerned, as by most laws, at least if paid > > by CC, you need to deliver the merchendise within 30 days after payment. > > hell, my wife won't let me buy anything else that isn't "ready to ship." > > > > This is becomming absurd. Please at least be honest and let us know when > > we'll should expect them. We keep getting notes about delays. just give us > > a > > date, and inform if that changes and why. > > thanks, > > phil > > > > > > > > > > > > Be sure to check out the primary Web site at: > > http://www.SynthModules.com > > > > Yahoo! Groups Links > > > > > > > > > > > > > > > > > > > > Be sure to check out the primary Web site at: > http://www.SynthModules.com > > Yahoo! Groups Links > > > > > >