The Cyndustries List

"Albert is focusing on some of the
older back orders so that we will have a
totally clean slate in a moth or two and
then we will be announcing new goodies,
but not until we get all the back orders
out the door."

not to beat a dead horse but this is something i think should have been done a long time 
ago. I know balancing the cash flow in a small business is sometimes difficult and 
shipping 50+ modules in a new format  does wonders for the bottom line.. i'm just sorry it 
comes at the expense of other small orders placed a long time ago that seem to get 
pushed back so bigger projects can go forward.  i know you've done a lot to grow your 
business and that's uber important but old customers are equally important.

i'm glad you are on the mend and i certainly don't expect you to check your email every 
ten minutes (even when you aren't suffering from the flu) but i still feel there's a lack of 
transparency when it comes to orders and shipping etc. i'd rather be told up front.."it's 
going to be 3 months before this ships" instead of being told "next month" every other 
month for 2 years.

peace

steve w.

--- In The_Cyndustries_List@yahoogroups.com, "Cynthia" <cynthia.webster@...> wrote:
>
> Last week I was ill with the flu for
> several days and I am still getting 
> back to normal although my energy 
> level has been rather low lately.
> 
> I didn't see this as cause for any 
> major announcement, it just means
> that I am conserving my energy and 
> it may take an extra day or two for 
> you to get an email reply.
> 
> Eric, your Milton has been updated
> but the problem that you were having
>  still persists.  I actually did answer 
> your email two days ago....
> 
> Everybody, please take it easy here,
> we're getting lots of stuff done in spite 
> of my being sick for ten days.
> 
> We have shipped (50) of the new Saw
> Animators in Miniphone formats already,
> and now we are waiting for the next 
> batch of completed circuit boards to arrive
>  so we can start shipping the Motm and 
> Dotcom Animators.  Yes they are running
> later than expected and I do apologize 
> for that, but everything is moving along 
> very nicely, just not as quickly as expected.
> 
> We have a Production Manager handling
> the Low Pass Gate Project and he has been 
> out of town this week so I could not offer 
> any idea of when they will actually ship.
> This coming week I will gather info and
> post a better update of where everything
> is at.  
> 
> Again, I apologize for not answering emails
> very well lately, but I am starting to feel a 
> lot better!  
> 
> A large wave of Dual ADSR Modules have 
> started shipping in the past few days. 
> 
> We also have many of our older original
> Dual ADSR modules here that have been
> upgraded to Mark III with the VC Inputs 
> and glowing pushbuttons that are available.
> (Not sure how we will offer these, maybe 
> as a one time eBay offering to find them 
> good homes quickly.   We'll call them 
> "Mark Twos"   We've found it fairly easy to
> upgrade our original Envelope design to 
> Mark III so if you have an older one, and
> would like to add voltage control and 
> pushbutton to it, then yes, please send 
> an email inquiry, (just please be patient, 
> I'm not fully back to speed this week just 
> yet and it might take an extra day or two 
> for a reply, I'm assembling Zeroscillators 
> the past few days and testing them today
> Another wave of them will go out Monday 
> and a second wave of them later in the
> week.  Albert is focusing on some of the 
> older back orders so that we will have a 
> totally clean slate in a moth or two and
> then we will be announcing new goodies, 
> but not until we get all the back orders
> out the door.
> 
> Peace, 
> 
> Cynthia
>