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Message

The LPG Quagmire

2008-04-21 by evetsterueb

I ordered the Quad Low Pass Gates in Modcan A format last year.
PayPal charged my card on March 24th 2007

April
I am sorry to have kept you up the air
we are running a bit late on the Low Pass Gates
but should have them in spades in about two-months time.
Of course we will ship yours to you the very instant that it is ready.

July
~everything~ is taking much longer than I'd ever imagined
and for this I apologize, but we'll get there, We always do!
Thanks for your care and your patience,
I certainly appreciate it!

September
I know that many customers have
been waiting for Low Pass Gates and Synthacons as well as UEGs, and
I hope to have those all shipped before Thanksgiving.

November
Yes, as you know these have been on the back-burner for a while and
we are closing in on complete elimination of all back-orders at an
alarming rate.
I am happy to say that Low Pass Gates and all other back orders will
ship by
year's end probably including a couple of new products too!

December
Low Pass Gates are coming late
January, and a new fleet of Synthacon Filters will be following on the
heels
of the LPGs, in fact the circuit boards are due here any day now.

2008

January
We've been backed up on the Low Pass Gates for
ages and I'm very happy to report that the new LPG
circuit boards are quite lovely and we'll have a ton
of them along with new Mark II Synthacons shipping
this coming month.

February
we are stuffing the new boards and
preparing to finally ship out another
batch of our own banana format Quad
Low Pass Gates

March
We're presently assembling them and have a back log of about a dozen
so in the next few weeks they'll basically all ship out at roughly the
same
time.  We didn't mean for them to take so long, it's just what
happened and
I thank you for being so patient.

April
I cannot say exactly when the Motm format LPGs will become
available, we're trying to locate a batch of missing circuit boards
from one particular vendor



--- In The_Cyndustries_List@yahoogroups.com, "cuari7" <diaz.jesus@...>
wrote:
>
> It's sad to seee that the overwhelming majority of messages posted to 
> this forum are frustrated comments about delays in shipping of 
> purchased modules.
> This is not a critique to the people posting, but to the company that 
> is failing to maintain proper customer satisfaction. It is certainly 
> not good PR for Cyndustries to have these exchanges on their forum, but 
> I wish something was done to improve the moral of the customers (myself 
> included).
>

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