I ordered the Quad Low Pass Gates in Modcan A format last year. PayPal charged my card on March 24th 2007 April I am sorry to have kept you up the air we are running a bit late on the Low Pass Gates but should have them in spades in about two-months time. Of course we will ship yours to you the very instant that it is ready. July ~everything~ is taking much longer than I'd ever imagined and for this I apologize, but we'll get there, We always do! Thanks for your care and your patience, I certainly appreciate it! September I know that many customers have been waiting for Low Pass Gates and Synthacons as well as UEGs, and I hope to have those all shipped before Thanksgiving. November Yes, as you know these have been on the back-burner for a while and we are closing in on complete elimination of all back-orders at an alarming rate. I am happy to say that Low Pass Gates and all other back orders will ship by year's end probably including a couple of new products too! December Low Pass Gates are coming late January, and a new fleet of Synthacon Filters will be following on the heels of the LPGs, in fact the circuit boards are due here any day now. 2008 January We've been backed up on the Low Pass Gates for ages and I'm very happy to report that the new LPG circuit boards are quite lovely and we'll have a ton of them along with new Mark II Synthacons shipping this coming month. February we are stuffing the new boards and preparing to finally ship out another batch of our own banana format Quad Low Pass Gates March We're presently assembling them and have a back log of about a dozen so in the next few weeks they'll basically all ship out at roughly the same time. We didn't mean for them to take so long, it's just what happened and I thank you for being so patient. April I cannot say exactly when the Motm format LPGs will become available, we're trying to locate a batch of missing circuit boards from one particular vendor --- In The_Cyndustries_List@yahoogroups.com, "cuari7" <diaz.jesus@...> wrote: > > It's sad to seee that the overwhelming majority of messages posted to > this forum are frustrated comments about delays in shipping of > purchased modules. > This is not a critique to the people posting, but to the company that > is failing to maintain proper customer satisfaction. It is certainly > not good PR for Cyndustries to have these exchanges on their forum, but > I wish something was done to improve the moral of the customers (myself > included). >
Message
The LPG Quagmire
2008-04-21 by evetsterueb
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