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Message

Re: SIGH........

2008-04-21 by dayjob111

i've been quite patient and tried to always be understanding of whatever adversity was 
taking place w/regards to cynthia.  she did go through a lot in the past 18 months or so 
and i took all that into account + there was apparently a redesign of the modcan format 
QLPG and i was all too happy to have the newer version. 

it's been over two years though and after being as patient as i can and as understanding 
as i can i just don't want to hear it anymore.

a month or so ago i was told that a couple modules i was after were "in stock" and that 
that meant this:

_____"In Stock" means that we have finished units on the shelf wrapped 
in static free
plastic bubble pack tested and ready to ship. It may take a day or two 
for me to get
it into a box and ship to you, especially if it's an international 
shipment needing all
of the extra customs paperwork, but yup, "in stock" basically means in 
stock.____

so i ordered two modules i was interested in and instructed that it was OK for her to hold 
the modules and ship them w/my QLPG (since i thought it was going to ship in a week or 
so) UNLESS the QLPG was going to be a while longer in which case "please go ahead and 
ship the modules i just ordered and then ship the QLPG separately when it's done"  i think 
that was march 2nd.

so now i feel even dumber for adding to my order and i'm generally bothered w/having to 
nag nag nag cynthia once a month and ask where my modules are and what's the status of 
my order.

so, yeah... at this point it's just absurd.

i should state that i've NEVER had this experience with Bruce at modcan. he says a date 
when the modules will ship and he meets the date. he's upfront about whatever is in the 
pipeline and if it's going to be a longer than normal wait he says so and there are no 
misconceptions about delivery times.

over the past few weeks my subtle grumblings with cynthia have grown more public 
because i feel like i'm getting nowhere and i'm pretty annoyed with new modules being 
delivered in new formats while long time back ordered modules seem to become less and 
less a priority. it's a total drag.

cheers-

steve w.

--- In The_Cyndustries_List@yahoogroups.com, "evetsterueb" <synth@...> wrote:
>
> I waited and was silent about this on the list until fairly recently.
> I have contacted Cynthia periodically over the past year and received
> vague reassurances. More than a year has passed so I think it's
> reasonable to say that I was very patient. Airing this on the list is
> unfortunate but what would you suggest I do? 
> 
> --- In The_Cyndustries_List@yahoogroups.com, Gene Schwartz
> <implode7@> wrote:
> >
> > On the one hand, I suggest you call Cynthia (# should be on the paypal  
> > record) and get things straightened out.
>

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