The Cyndustries List

Well, as I said before - I didn't want to minimize the frustration of waiting for a module way past the point that you had expected it....

I think that it's in everyone's interest for this to get worked out, and I hope that y'all get your stuff soon. 

All I was trying to point out was that I think that there are many happy customers also, and that lists can present a skewed view of customer satisfaction. 


 -------------- Original message ----------------------
From: "John Hammaren" <hammaren@geoconcepts.com>
> I too share exactly the same feelings as voiced by many. The current rub
> I have is the announcement of but one more product. C'mon. The reason
> Roger Arrick of Synthesizers.com has what I imagine is satisfaction in
> the high 90's or possibly even 100% is that he delivers what he
> promises. His stuff is not as exotic as Cynthia's. When he announced his
> last major product, the Moog 960 sequencer clone, he carefully set
> expectations and delivered when he said he would. Did it take time? Yes,
> but we were never mislead. In my limited communications with Cynthia, I
> can tell she is a unique talent in this field. But even Bob Moog
> realized he was no businessman and hired a pro (Mike Adams) to run his
> company. The result after his death is a viable company that should live
> on. 
> 
>  
> 
> Even so, I do not understand the current situation. I was one of the
> early Dotcom Zeroscillator customers and this did take quite a bit of
> time. But at least she responded to my inquiries. And Cynthia, if you
> are listening; don't bother with another scolding. I am too old and way
> too smart for that. Stop with the product design and start producing our
> gear, please.
> 
>  
> 
> ________________________________
> 
> From: The_Cyndustries_List@yahoogroups.com
> [mailto:The_Cyndustries_List@yahoogroups.com] On Behalf Of evetsterueb
> Sent: Monday, April 21, 2008 10:44 AM
> To: The_Cyndustries_List@yahoogroups.com
> Subject: [The_Cyndustries_List] Re: SIGH........
> 
>  
> 
> I waited and was silent about this on the list until fairly recently.
> I have contacted Cynthia periodically over the past year and received
> vague reassurances. More than a year has passed so I think it's
> reasonable to say that I was very patient. Airing this on the list is
> unfortunate but what would you suggest I do? 
> 
> --- In The_Cyndustries_List@yahoogroups.com
> <mailto:The_Cyndustries_List%40yahoogroups.com> , Gene Schwartz
> <implode7@...> wrote:
> >
> > On the one hand, I suggest you call Cynthia (# should be on the paypal
> 
> > record) and get things straightened out. 
> 
>  
> 
>