RE: [The_Cyndustries_List] Re: SIGH........
2008-04-21 by implode7@comcast.net
Well, as I said before - I didn't want to minimize the frustration of waiting for a module way past the point that you had expected it.... I think that it's in everyone's interest for this to get worked out, and I hope that y'all get your stuff soon. All I was trying to point out was that I think that there are many happy customers also, and that lists can present a skewed view of customer satisfaction. -------------- Original message ----------------------
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From: "John Hammaren" <hammaren@geoconcepts.com> > I too share exactly the same feelings as voiced by many. The current rub > I have is the announcement of but one more product. C'mon. The reason > Roger Arrick of Synthesizers.com has what I imagine is satisfaction in > the high 90's or possibly even 100% is that he delivers what he > promises. His stuff is not as exotic as Cynthia's. When he announced his > last major product, the Moog 960 sequencer clone, he carefully set > expectations and delivered when he said he would. Did it take time? Yes, > but we were never mislead. In my limited communications with Cynthia, I > can tell she is a unique talent in this field. But even Bob Moog > realized he was no businessman and hired a pro (Mike Adams) to run his > company. The result after his death is a viable company that should live > on. > > > > Even so, I do not understand the current situation. I was one of the > early Dotcom Zeroscillator customers and this did take quite a bit of > time. But at least she responded to my inquiries. And Cynthia, if you > are listening; don't bother with another scolding. I am too old and way > too smart for that. Stop with the product design and start producing our > gear, please. > > > > ________________________________ > > From: The_Cyndustries_List@yahoogroups.com > [mailto:The_Cyndustries_List@yahoogroups.com] On Behalf Of evetsterueb > Sent: Monday, April 21, 2008 10:44 AM > To: The_Cyndustries_List@yahoogroups.com > Subject: [The_Cyndustries_List] Re: SIGH........ > > > > I waited and was silent about this on the list until fairly recently. > I have contacted Cynthia periodically over the past year and received > vague reassurances. More than a year has passed so I think it's > reasonable to say that I was very patient. Airing this on the list is > unfortunate but what would you suggest I do? > > --- In The_Cyndustries_List@yahoogroups.com > <mailto:The_Cyndustries_List%40yahoogroups.com> , Gene Schwartz > <implode7@...> wrote: > > > > On the one hand, I suggest you call Cynthia (# should be on the paypal > > > record) and get things straightened out. > > > >