The Cyndustries List

cynthia- i don't think anyone here thinks that you (or cyndustries) are ever sitting on your 
hands and i know there are happy customers (i've been one) and i know we are all familiar 
w/the saying "you can't please all the people all the time..." however, i think some people 
here feel they have been strung along. i know that's a crappy thing to say but i fear it's the 
truth.  

I don't want to get into a he said/she said type thing as that is below us all. we all know 
you are doing your best and juggling lot's of things and are probably faced with difficult 
business decisions where no choice seems like a good one.   

steve w.

--- In The_Cyndustries_List@yahoogroups.com, "Cynthia" <cynthia.webster@...> wrote:
>
> While we were trying to locate
>  our missing boards and panels 
> I guess people think we should 
> have just sat on our hands doing
> nothing?
> 
> Hell no, 
> we've been busy finishing a lot
> of loose ends such as the Tablas,
> Modcan Banana format ZOs, and 
> the Programmers.
> 
> This unscrupulous individual who
> ran off with key parts for our 
> productrion runs of ZOs, LPGs, 
> and Saws put us several months
> behind and left no note to us what
>  was happening so of course we 
> had no definitive answer for 
> anyone, (ourselves included).
> 
> The very moment that we recovered 
> our essential and very expensive 
> parts, (from his landlord) I made
> a general announcement becuase at 
> last I finally had ~something~ 
> definitive to announce.   
> 
>  Having just recovered 
> everything, we are working like
> mad to catch back up and seeing 
> the general attitude expressed 
> here, I will not be making any
> statements about when they migh
> ship - so as not to be crucified 
> if I'm not absolutely right about
> the ship dates.
> 
> We have slowly built this small 
> run of Programmer modules quitely 
> in the background over the past 
> three-years and now, while we
> were trying to make heads or tails
> of what was happening with our
> missing stuff... we kept busy
> working.  So please do not be mad
> about the fact that we've released
> them, instead be glad that we're 
> still moving forward all the
> time.   
> 
> Now, if you want one of these
> Programmers, order one now because 
> we will be making very few of them 
> and they will sell out quickly.
> We have already shipped several.
> Frankly we are selling them to help 
> cash flow in order to throw more 
> money at the Sawtooth Animator and
> Low Pass Gate Solution.
> 
> I do the best that I can and 
> work seven days a week on this.
> 
> I apologize to everyone for this
> it was wayyy beyond my control and 
> I am juggling a lot getting back on
> track.  These have been exceedingly 
> difficult times for us lately but we
> have a good attitude and simply work 
> harder. I am not offering any excuses
> only facts.
> 
> Now, you know that we have just 
> got our stuff back, please give us 
> the opportunity to make good on our
> promise.
> 
> Cynthia
>