The Cyndustries List

Pricing is not really a question of fairness.  It is a marketing 
decision, and not an easy one.  Price can impact the quantity of sales, 
with lower prices potentially yielding more sales numbers, depending on 
the type of product.  But given equal production costs, the profit 
margin is lower.  Mass production makes for lower prices, but in the 
case of modules like the Zeroscillator, the mass production quantities 
are not very large and the amount that Cynthia can save with quantities 
is probably related to parts costs, such as panels, which are cheaper in 
quantities.  The assembly cost is going to be a constant.  Outfits like 
Cyndustries, Synth Tech, and Synthesizers.com want to stay in business, 
and you want them to, too.  They have to make money.  Their costs are 
going up.  Given the tiny market for this type of product, it's amazing 
we have these available at what are quite reasonable costs.  If $650 vs. 
$600 per module is a deal breaker for some customers, that will need to 
be considered by Cyndustries.  But it is up to them to set pricing.  It 
is true that an unexpected price increase -- or the expiration of a sale 
price -- may annoy customers on the verge of a purchase.  I think that 
such complaints are best worked out in private discussions with the company.

Cynthia asks for a 50% deposit at the time of order.  If you had made a 
deposit and then in the interim between your order and delivery the 
price went up, you should end up paying the original price, since that 
was the understanding at the time of order.  If not, then that would 
indeed be unfair.  But I don't think that is the case here.

-Richard Brewster

http://www.pugix.com



Carlos wrote:

>I agree its unfair.
>
>both motm and .com raised prices on their modules this month, but both
>gave plenty of warning to customers. I ordered modules from both that
>I knew I was going ot get down the line to save some money. I am not
>sure now if Ill order the ZO from cynthia. 
>
>c.
>  
>