The Cyndustries List

My my you wake-up late on Saturdays ;)

Thanks for being understanding for us Dot Com users.  I knew that with
this kind of reaction you would understand.  The website could have
been more clear that ZO's are made-to-order and payment should be made
in advance.  Modcan sells their stuff that way and so does Dot Com. 
The way things were written is seemed like you had stock of the
different formats, but just not yet for Dot Com and Blacet.  I'm only
about $100 away from being able to afford a $650 ZO, so I'll be
ordering soon. (definitely before March!)  


--- In The_Cyndustries_List@yahoogroups.com, Cynthia Webster
<cynthia.webster@...> wrote:
>
> Good Morning Everyone!
> 
> Ok, I'm drinking my first cup of coffee and whoa -
> there a lot of comments in the ol' email here about
> the recent Zeroscillator price increase...
> 
> After reading all of your comments, yes, I think actually everyone is 
> correct...
> 
> It's been about two months since launch, we've sold (52) Zeroscillators 
> in total,
> (forty of those sold in the first thirty-days).  All of us at 
> Cyndustries are delighted
> at the wonderfully positive response from everyone, we worked really 
> really hard
> to earn it.  Thank You All!
> 
> Forty out of the grand total of fifty-two ZO orders are either in MOTM 
> or Modcan format,
> the other format order quantities are Euro (6), Blacet (3), and
Dotcom (3).
> 
> Each format requires unique knobs, pots, connectors, & switches,
> as well as a panel and two circuit boards specific to that format.  In 
> order to get a fair price
> we must order this myriad of parts for all formats in very large 
> quantities, and there is a sort of
> financial tipping point where we need a minimum in sales of about (10) 
> of each format to sell
> in order to break even on that format. 
> 
> We still need a few more sales in Euro, but we have over a dozen of
them 
> near ready to ship
> already.  Blacet and Dotcom format customers could really push things 
> along in happening
> sooner if they'd place their orders now instead of waiting.  We're so 
> close already!
> 
> I've hear people say,"as soon as you start shipping Dotcom format 
> Zeroscillators, I'll get one"
> 
> (This is to us, a bit like 'the egg after the chicken'... when it is 
> your Dotcom format orders
> themselves that fuel and propel the project to completion, so please 
> don't hesitate if you are
> interested in ordering a Euro, Blacet or Dotcom format
Zeroscillator, go 
> ahead and order one.
> 
> Afterall, our decision to continue supplying more groovy designs in
each 
> of these formats
> is based upon Zeroscillator sales.
> 
> All formats of Zeroscillator use an additional set of four circuit 
> boards which are the main
> heart and soul of the circuit.  These A, B, C, and D boards are in
stock 
> a plenty, so
>  ~whatever~ format you order - the central part of the Zeroscillators 
> are built and ready now.
> 
> Getting to this point has really been exhilarating like running a NASA 
> type Moon launch,
> however the cost was great and we are still paying our many vendors
even 
> during this
> post Xmas retail slow down.  It was thought that raising the price
might 
> be the right solution
> to enable the very large circuit board runs that we still need in order 
> to start shipping the Blacet
> and Dotcom format Zeroscillators. 
> 
> Perhaps it was unfair to raise the price so suddenly, so many of you 
> were saving-up just to
> meet ~that~ price and we understand... and that is why effective 
> immediately
> the price will go back down to the original $650.00 per Zeroscillator 
> until March 1st.
> 
> Step right up and treat yourself to the most advanced analog oscillator 
> ever built,
> you ~know~ you deserve it!
> 
> We'll even honor the original, "buy three and save $150.00" offer until 
> then!  Hooray!
> 
> But the other side of that coin is...
> Please people, go-on and order a Zeroscillator or two Today instead of 
> sitting on the fence!
> 
> Great Thanks and Best Wishes!
> 
> 
> Cynthia
> 
> http://www.cyndustries.com/
> 
> 
> 
> 
> johan_et_pirlouit wrote:
> 
> > Then again, this could be a marketing tactic.  If she lowers the price
> > back down to $650, most likely we'll all get off our asses and place
> > the orders already!  Just a thought.
> >
> Pricing is not really a question of fairness.  It is a marketing
> decision, and not an easy one.  Price can impact the quantity of sales,
> with lower prices potentially yielding more sales numbers, depending on
> the type of product.  But given equal production costs, the profit
> margin is lower.  Mass production makes for lower prices, but in the
> case of modules like the Zeroscillator, the mass production quantities
> are not very large and the amount that Cynthia can save with quantities
> is probably related to parts costs, such as panels, which are cheaper in
> quantities.  The assembly cost is going to be a constant.  Outfits like
> Cyndustries, Synth Tech, and Synthesizers.com want to stay in business,
> and you want them to, too.  They have to make money.  Their costs are
> going up.  Given the tiny market for this type of product, it's amazing
> we have these available at what are quite reasonable costs.  If $650 vs.
> $600 per module is a deal breaker for some customers, that will need to
> be considered by Cyndustries.  But it is up to them to set pricing.  It
> is true that an unexpected price increase -- or the expiration of a sale
> price -- may annoy customers on the verge of a purchase.  I think that
> such complaints are best worked out in private discussions with the
company.
> 
> Cynthia asks for a 50% deposit at the time of order.  If you had made a
> deposit and then in the interim between your order and delivery the
> price went up, you should end up paying the original price, since that
> was the understanding at the time of order.  If not, then that would
> indeed be unfair.  But I don't think that is the case here.
> 
> -Richard Brewster
> 
> http://www.pugix.com
> 
> 
> 
> hello cunthia,
> i am quite dissapointed to see this price increase,
> without any warning at all.
> usually, a company, when it increaes their prices,
> first has a warning to their customers. you made this
> increase with no warning at all.
> i had already saved all the ZO money from last
> wednesday (and already a high price...) and me and my
> friend Ingo Zobel, we were waiting for a third guy, so
> as for us all to order 3 ZO's for the reduced price of
> 600 USD for each ZO.
> and now i see this price increase just before we order
> the 3 ZO's!
> we would have placed the order on monday, latest!
> why no warning at all? if i only knew this price
> increase, then i would have placed my ZO order from
> last wednesday, even if i would have to pay the full
> 650 USD price, for my ZO.
> really dissapointed with this policy.
> best regards,
> bakis.
>