The Cyndustries List

I have been patiently waiting for my Blacet format ZO since paying in
full early last February (9 months).... It seems to me that everytime
I (or someone else) asks about shipping dates , we receive the same
reply..."still a few more weeks"...For the last 3 months I have been
personally promised that it would arrive by the end of the month. What
bothers me in all this is that I feel that we who have ordered and
payed should be of the HIGHEST PRIORITY. It makes me somewhat
distressed to hear that you are shipping all these other products, yet
we are all still waiting for our ZO's. This would only make sense if
these orders as well had been ordered and payed for longer ago than
last February.
I realise that this is the first item I have ever ordered from
Cyndustries, and it was a small order at that (one module), but I hate
to think that this is par for the course for the small order customer.
I run a small business myself and certainly understand the complexity
of problems that one has to deal with, but this is really starting to
get to me....As much as I really want a ZO, it would be nice to have
offered the option of a full refund. 

-Greg