The Cyndustries List

I don't know if you meant to imply that Paul accepts payment for
undelivered stuff, and I don't mean this as a flame :)  It's been my
(long) experience with Paul that he *does not* charge your card until
he ships, which granted can take longer than originally promised.

I have been lucky, I guess, but my dealings with Cynthia have always
been positive.  I was also one of the lucky ones to actually receive a
PSIM in a timely manner from Bryce.

In simpathy,

Mike

PS - THe Zo really is all that and I could only wish for every single
outstanding order to be in the right hands now.  The world would be a
better place with all that FM'ing going on!

m

--- In The_Cyndustries_List@yahoogroups.com, "rslawson" <rslawson@...>
wrote:
>
> This issue is very much the same with most small outfits like MOTM
et al.
> 
>  
> 
> The truth about taking 100% payments in advance can only be about
funding
> the business operational and development costs IMO.  
> 
>  
> 
> I may be wrong but in my experience this is usually the case and not
> surprising really as most small business have little if any
operating cash.
> Your payments, patience and support keep it all alive so you either
keep the
> faith or they go out of business.  Paul S of MOTM has some very loyal
> customers (including myself it seems) which keep him going and with
> Cynthia's circumstances this year, I `m sure this situation is very
> challenging.
> 
>  
> 
> If this was the cut and thrust world of the corporate's then we
would all
> walk away (Read Korg, Roland etc) but then we don't get the
quirky/unique
> products and concepts to play with.  Might be worth mentioning that I am
> also an owner of a Korg OASYS that, to date, has had very little in
the way
> of product development that was promised from Korg 18 Months ago. 
When you
> spend £5400 + UKP on a synth from a giant like Korg then you definitely
> expect better but even these people drop the ball.  
> 
>  
> 
> Be patient guys but maybe some updates from Cynthia (like Paul S is now
> doing) would help stem the dissent.  Sometimes a little
communication, even
> if its bad news, just keeps us enthusiast at bay for another month
or so and
> makes us feel valued to some extent.
> 
>  
> 
> Richard
> 
>  
> 
>  
> 
>  
> 
>  
> 
>  
> 
> -----Original Message-----
> From: The_Cyndustries_List@yahoogroups.com
> [mailto:The_Cyndustries_List@yahoogroups.com] On Behalf Of cuari7
> Sent: 26 October 2006 15:19
> To: The_Cyndustries_List@yahoogroups.com
> Subject: [The_Cyndustries_List] Re: Dotcom ZO's? or when does a
delay get so
> long it just becomes a memory
> 
>  
> 
> This same problem has been seen with other analog modular 
> manufacturers, not just Cynthia's.
> 
> It would have been interesting if Gino Robair had made a strong 
> emphasis about this issue in both his EM review articles.
> My personal take on the issue is: a small enterprise like theirs 
> should be expected to be slow. Understandably.
> 
> What is not acceptable is consistently promising lead times that are 
> not met. This very quickly leads to frustration and anger in 
> customers.
> I paid for my ZO fully, with the expectation of a 6-wk lead time. 
> It's now been 4-plus months, and nada.
> 
> I think we should be given a realistic lead time from the start, as 
> frequently this becomes part of the equation used to decide to go 
> with brand X vs brand Y or even Z.
> 
> Paul Schreiber's MOTM is, in my opinion, one of the best-quality 
> modulars (if not the best) in the market today, and yet his promised 
> lead times were so consistently not met that I finally decided to 
> give up on his brand altogether. Now, looking back, I wish I had kept 
> my MOTM, but at the time I sold it out of anger and frustration.
> 
> On the other hand, Blacet, Modcan and DOtcom always meet their 
> promised lead times with chronometric precision. And they're also 
> excellent brands.
> 
> Bottom line? Word to the wise: if you really want a modular system, 
> be willing to accept some of the idiosyncracies of the manufacturers.
> Fairly warned, be thee, says I!
> 
> Nobody else is making a zeroscillator, right? If you're tired of 
> waiting for this, ask Cynthia for a refund, then order a 261e from 
> Don Buchla.....then that will set off a whole new set of frustrated 
> threads on the fora.
> 
> Or better yet, get an Evolver. Or an Access Virus. Or...
> 
> Me? I'll just wait.
> 
> Cynthia, pleeeeeeze..... 
> 
> ;-)
>