Bc2000 (for the BCF2000 & BCR2000)

hi, i've just bought the BCR2000, updated the firmware etc and also 
downloaded the BC Edit program.

I've followed the instructions in the manual included with the BC Edit 
program to edit a preset (to test it out). When i attempt to save the 
edited preset to the hardware, the following message pops up:

Timeout error

Timerout Error
while sending:
"$rev R1"

We are currently working on:
"$rev R1"

Anybody know what this means, and how to resolve?

thanks