Bc2000 (for the BCF2000 & BCR2000)

Yeah. This is the last stop on the train before I send this ultra 
confusing crap back to it's evil makers.  I don't have the patience or 
time for this.  The only programs that I have gotten it to work with 
are Pro Tools and Sonar.  I cannot get it to work with Cubase SX3 
(which is my main program) at ALL. It seems to work out of the box with 
Reason, but I cannot modify any controls.  

I just don't know how, I don't understand all the language. When I 
manage to make a breakthrough, I seem to get more confused.  I've 
called Behringer numerous times and one fix just brings up another 
thing to fix.  I've yet to try it with Ableton Live.  I'm so confused, 
that I don't even know what to ask here.  I downloaded countless .syx 
files, update utilities, etc. and the BC manager (which I cannot use 
because I understand nothing in it or the manual).  I don't know.  
Should I keep it or send it back?