Bc2000 (for the BCF2000 & BCR2000)

Hi, I don't know what I am doing.  Running Vista 64 bit and Cubase4.
Trying to set up a BCF and BCR.  I have gone through the steps as carefully as I can, the only response I am getting from the BCF are tones when I adjust the faders.  They do move back to the bottom after a couple seconds and the cubase screen indicates that it is receiving information. I contacted Behringer and they say that it will not work with a 64 bit system.  I see many on line who seem to have it working fine as a usb controller.  Does anyone have any ideas for me?  Is it time to return the equipment?  Why can't life be simple?