Bc2000 (for the BCF2000 & BCR2000)

i just bought the BCR2000 and when i plug it into the socket and turn
it on, the thing lights up like a christmas tree but i cant seem to
switch it into any of the modes its sopposed to go into (such as,
indicated by the manual, global mode or the like)

i dont know if the unit itself is broke or im doing something wrong,
but this problem is really bothering me, any help or advice would be
much appreciated

(p.s. as the back ground story i got it shipped by ups so i dont know
if that might be a factor of the thing being bounced around a little)