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Bc2000 (for the BCF2000 & BCR2000)

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Re: [bc2000] Re: I think several Behringer products have been pulled from the market...

2007-09-18 by Ceedjay chez Free

Hi !

> Strange though that should they stop supporting already paying
> customers?

To be honest, I don't think Behringer got a reputation through their support 
of paying customers. Once you got the product, they don't care. Shame for 
such a big company in the small world of studio products manufacturers. On 
the other hand, to get such low prices, they have to cut the costs down 
somewhere. They obviously chose to cut down on customer support and R and D 
(there is no R and D at Behringer, they just basically copycat products, 
usually). Sometimes, though, you "fall" on a rep who really cares about 
public relations and customer support. I was in this situation when the BCF 
2000 was released. Unfortunately, as you might have guessed, the guy left 
behringer a few months after I met him (over the Internet) and was hired by 
another company (another German company with  a VERY good customer support, 
but much higher prices, starts with en R, ends with an E, with an M 
somewhere in the middle, ah ah !).

This is sad for those who believed in the potential of these controllers. 
They were already good for the bang, but could have been even better.

Cheers.
Jay.

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