Bc2000 (for the BCF2000 & BCR2000)

If you do a Google search I think there are violations with the U.S. 
FCC that caused many of Behringer's products to be pulled from the 
marketplace.

Dan M.

--- In bc2000@yahoogroups.com, "Dan Monty" <danmont@...> wrote:
>
> If you do a Google search I think there are violations with the U.S. 
> FCC that caused many of Behringer's products to be pulled from the 
> marketplace.
> 
> Dan M.
>
This one...?
"As a precaution, we stopped shipping these products to the US and
other markets immediately after the February 2006 notice until we
could have third-party laboratories re-verify our compliance......"
http://www.behringer.com/01_news/pr_detail.cfm?lang=eng&prid=299&t_search=&productID=&day=0,0&month=0,0&year=0,0&p=1&s=n&i=Please%20type%20keywords%2E%2E%2E

--- In bc2000@yahoogroups.com, "brukernavn32" <hr.public@...> wrote:
>
> --- In bc2000@yahoogroups.com, "Dan Monty" <danmont@> wrote:
> >
> > If you do a Google search I think there are violations with the U.S. 
> > FCC that caused many of Behringer's products to be pulled from the 
> > marketplace.
> > 
> > Dan M.
> >
> This one...?
> "As a precaution, we stopped shipping these products to the US and
> other markets immediately after the February 2006 notice until we
> could have third-party laboratories re-verify our compliance......"
>
http://www.behringer.com/01_news/pr_detail.cfm?lang=eng&prid=299&t_search=&productID=&day=0,0&month=0,0&year=0,0&p=1&s=n&i=Please%20type%20keywords%2E%2E%2E
>

Strange though that should they stop supporting already paying customers?

Hi !

> Strange though that should they stop supporting already paying
> customers?

To be honest, I don't think Behringer got a reputation through their support 
of paying customers. Once you got the product, they don't care. Shame for 
such a big company in the small world of studio products manufacturers. On 
the other hand, to get such low prices, they have to cut the costs down 
somewhere. They obviously chose to cut down on customer support and R and D 
(there is no R and D at Behringer, they just basically copycat products, 
usually). Sometimes, though, you "fall" on a rep who really cares about 
public relations and customer support. I was in this situation when the BCF 
2000 was released. Unfortunately, as you might have guessed, the guy left 
behringer a few months after I met him (over the Internet) and was hired by 
another company (another German company with  a VERY good customer support, 
but much higher prices, starts with en R, ends with an E, with an M 
somewhere in the middle, ah ah !).

This is sad for those who believed in the potential of these controllers. 
They were already good for the bang, but could have been even better.

Cheers.
Jay.

Frankly, I've received nothing but great support from Behringer across
several different products. As an example, I had purchased a BCA2000
that didn't work. I sent it to them for a warrantee swap and because
it was a discontinued product, they allowed me to exchange it for a
different product of equal value. They have sent me early releases of
drivers and their suggested support processes have been thorough. 

I have used email and phone support, and although they might be slow
to answer, they have always helped me.

-Mike Jones

--- In bc2000@yahoogroups.com, "Ceedjay chez Free" <cubaseisbest@...>
wrote:
>
> Hi !
> 
> > Strange though that should they stop supporting already paying
> > customers?
> 
> To be honest, I don't think Behringer got a reputation through their
support 
> of paying customers. Once you got the product, they don't care.
Shame for 
> such a big company in the small world of studio products
manufacturers. On 
> the other hand, to get such low prices, they have to cut the costs down 
> somewhere. They obviously chose to cut down on customer support and
R and D 
> (there is no R and D at Behringer, they just basically copycat
products, 
> usually). Sometimes, though, you "fall" on a rep who really cares about 
> public relations and customer support. I was in this situation when
the BCF 
> 2000 was released. Unfortunately, as you might have guessed, the guy
left 
> behringer a few months after I met him (over the Internet) and was
hired by 
> another company (another German company with  a VERY good customer
support, 
> but much higher prices, starts with en R, ends with an E, with an M 
> somewhere in the middle, ah ah !).
> 
> This is sad for those who believed in the potential of these
controllers. 

> They were already good for the bang, but could have been even better.
> 
> Cheers.
> Jay.
>

I emailed behringer a few days ago. There had been an mstake during a website update.

They're back now, although the price list still needs to be fixed (the bcf is not on the list and the bcr is only listed for some countries).

Udo

Behringer has substantial R&D and Quality Control departments.

Their new 1 million sq ft facility employs well over 3000 people. They make many components themselves, incl. loudspeaker cones, guitar necks and bodies.

I'm not here to defend them, but there's a lot of misinformation floating around.

I've owned several of their products for years. No problems and all good value for money. Some are exceptional for the price (ddx3216 digital mixer and deq2496 eq/realtime analyzer).

Udo


---- Michael Jones <michaeljones36@...> wrote: 

> Frankly, I've received nothing but great support from Behringer across
> several different products. As an example, I had purchased a BCA2000
> that didn't work. I sent it to them for a warrantee swap and because
> it was a discontinued product, they allowed me to exchange it for a
> different product of equal vaue. They have sent me early releases of
> drivers and their suggested support processes have been thorough. 
> 
> I have used email and phone support, and although they might be slow
> to answer, they have always helped me.
> 
> -Mike Jones
> 
> --- In bc2000@yahoogroups.com, "Ceedjay chez Free" <cubaseisbest@...>
> wrote:
> >
> > Hi !
> > 
> > > Strange though that should they stop supporting already paying
> > > customers?
> > 
> > To be honest, I don't think Behringer got a reputation through their
> support 
> > of paying customers. Once you got the product, they don't care.
> Shame for 
> > such a big company in the small world of studio products
> manufacturers. On 
> > the other hand, to get such low prices, they have to cut the costs down 
> > somewhere. They obviously chose to cut down on customer support and
> R and D 
> > (there is no R and D at Behringer, they just basically copycat
> products, 
> > usually). Sometimes, though, you "fall" on a rep who really cares about 
> > public relations and customer support. I was in this situation when
> the BCF 
> > 2000 was released. Unfortunately, as you might have guessed, the guy
> left 
> > behringer a few months after I met him (over the Internet) and was
> hired by 
> > another company (another German company with  a VERY good customer
> support, 
> > but much higher prices, starts with en R, ends with an E, with an M 
> > somewhere in the middle, ah ah !).
> > 
> > This is sad for those who believed in the potential of these
> controllers. 
> > They were already good for the bang, but could have been even better.
> > 
> > Cheers.
> > Jay.
> >
> 
>

Udo van der Meer wrote:
> 
> 
> Behringer has substantial R&D and Quality Control departments.
> 
> Their new 1 million sq ft facility employs well over 3000 people. They 
> make many components themselves, incl. loudspeaker cones, guitar necks 
> and bodies.
>
Where's the facility... In Germany or China?   Just curious...

Dave