--- In bc2000@yahoogroups.com, <badmuts@...> wrote:
> As soon as I connect a USB plug to the BCF2000 it seems to crash: it
> looks like it's restarting and not starting up completely, instead it
> gets stuck with only one led on the display or in the buttons near the
> display, burning very bright. In that state the BCF will not respond to
> anything, pushing buttons or whatever.
>
> I've tried several things to get it working: 3 different computers (of
> which one laptop), different USB cables, different USB ports,
> pre-installing driver software, settting different USB modes, starting
> the BCF up in different modes etc. but no luck so far.
> Sometimes it seems to work for one second, computer makes a new hardware
> found sound, but immediately after that, before windows gets a chance to
> install a driver, I already hear the 'hardware unplugged' sound and the
> BCF2000 gets stuck again.
>
> I also noticed that sometimes it already crashes when I just hold the
> shield of the usb connector against the metal of the usb port on the
> BCF2000. I even noticed small sparks then, which would indicate a
> different potential between computer ground and BCF2000 ground. The
> computer is connected to a grounded outlet, the BCF2000 is a class 2
> device so I can't ground it. Does this indicate the BCF2000 has a power
> supply problem? The sparks seemed mostly gone when I reversed the AC
> plug on the BCF2000. By the way, the crashes also happened when
> connecting it to my laptop which is also a class 2 (not grounded)
> device.
It definitely sounds like the USB controller on the BCF is faulty.
This is not unheard-of: in this forum, several people (including
me...!) have reported hardware-problems with their USB controller
(though probably not as severe as yours).
One point though: I get the impression that you sometimes connect and
disconnect the USB cable while the BCF is on. I would strongly advise
against that. Personally I take no risks whatsoever nowadays: I only
connect/disconnect any USB cable when BOTH the connected device (e.g.
BCF/BCR) AND the computer have been switched off. (E.g. the manual of
my HP Laserjet 1018 printer actually warns against connecting the USB
cable when the printer is on: it says that you can damage the printer
if you do so.)
> Eventually I gave up on the USB connection and connected the BCF to my 8
> port midi interface (known good). That doesn't crash it, and when I use
> Midi-OX (a great midi monitoring and translation tool) and I set the BCF
> to standalone mode 3 I can see it sending some messages out on some
> presets (P-5 mainly) when pushing buttons.
> However, when I try to program one of the faders to send out a CC
> change, exactly following the steps in the manual, it doesn't seem to
> send out anything. Going to preset 5 and pushing the rightmost encoder
> button does seem to send out some CC message, but it's not always the
> same. I get the feeling that even though the leds etc. are consistent on
> the BCF it sends out random or corrupted data.
There are several reasons why a BCF might seem to send unexepected
data. Unfortunately there is no way to initialize it to its factory
settings. You might try using a BC editor to control its settings more
easily. See e.g. the "Applications" folder in the Files section of the
Yahoo group.
> Setting the standalone mode to 3 I noticed there is also an S4 mode
> which is not described in the manual. Is this a new thing in firmware
> 1.10? What does it do?
Have you got an older version of the manual? Version 1.1, October 2004
(downloadable from www.behringer.com) does describe S-4.
> The only bit of luck I had in getting the BCF2000 to do at least
> something is starting it up in Mackie Control mode, and setting up Adobe
> Audition (3.0) to receive mackie control messages.
> That way, I can move faders in Audition's mixer, and the BCF faders move
> along too if I move a fader on the screen using the mouse. But there
> seems to be an unpleasant delay between moving a fader and
> seeing/hearing the result and the faders move on screen and everything
> seems to respond in little shocks. The computer should be keeping up,
> it's a recent E6750 machine running XP with 2 GB of RAM and plenty disk
> space, it runs everything else just fine and midi sequencing (using
> Nuendo) doesn't give me any trouble too.
There could be various reasons for this.
You might try looking at the BCF's "MIDI Data Interval" (or
"Transmission Interval") setting. This is editable via Push Encoder 8
in Global Setup mode (EDIT+STORE) - see par. 4.5 of the official
B-Control manual (vs. 1.1), and also "BC MIDI Implementation.pdf"
(par. 10.6).
> I feel the USB interface is simply broken but the former owner insists
> that it worked for him, he knew the problem but got around it eventually
> somehow (but didn't remember exactly how).
Strange: if it's so essential, how come he has forgotten...?
> I could live with the MIDI connection instead of USB as long as it's
> fast and reliable and everything responds as per the manual. Any
> suggestions?
I agree completely that you should first try to get the standard MIDI
connection working: once that works in all respects, you'll know that
"only" the USB controller is faulty. But if even standard MIDI doesn't
work, it's probably hopeless.
One thing you might try is reinstall the BCF's firmware. (I recommend
using BC Manager for this - but I may be a bit biased...)
You could also look at sections 20 and 21 of "BC MIDI
Implementation.pdf" for a few things (concerning startup modes etc.)
you might try.
> Does Behringer (or anyone in .nl) service the BCF2000 or will they
> simply advise me to get a new one?
There is no Behringer distributor in the Netherlands: the Netherlands
falls directly under Behringer Germany, so you'd have to deal with
them. If the BCF falls within the TWO-year warranty period (which I
guess yours doesn't - but maybe you could ask the previous owner), one
can simply go the dealer - in my case (a faulty USB controller on my
BCR) the dealer simply gave me another BCR (more than a year after I
bought it!). But otherwise it's probably not worth repairing the
thing: sending it to Behringer Germany etc.
Mark.