Datacolor User to User Support Group.

>Hi David,
>Thanks for the quick reply. I am sorry I was incomplete and
>confusing in my post. PSP was a typo. I am talking about
>measurement files created with the spectro.
>
>I have Print Fix Pro, version 1.1.1. I have measured a particular
>paper several times with the spectro. Files; Ep2200_IGSG1440,
>Ep2200_IGSG1440b and Ep2200_IGSG1440c. These are visable in the pull
>down on the Read Patches Page under "existing" When I try to open
>the average program (under tools) on this page (Read Patches) the PFP
>closes itself after the message I paraphrased in my original post.

Ok, got it!

That would be a bug. (adding it to the (small) list of things that need
to be addressed)

Simple answer: make sure you're not on the Read Patches screen when you
use the Average command. Any other screen; not that one. (At least, until
the next version is out)

>If
>I click on average on any other page the program does NOT close,

Good (that's not a bug)

>but
>the drop down does not show all of the measured files listed
>under "existing measurements", onlyEp220_IGSG1440c and 2 other
>papers I have measured but not the b and c version of
>Ep2200_IGSG1440. Thus the measurements of the same paper are not
>available to average. What am I doing wrong?

I have a hunch...

Once you select the first file to average (top popup), then the 2nd popup
is rebuilt, but using only files that "match" the one you've selected in the
top. The important thing here is: # of measurements.

If you select a 729 patch target in the top, then you'll only see other 729
patch targets in the bottom. 225 patches in the top? Only 225 patches are
listed in the bottom.

Does that help...?


Best regards,

-- 
David Miller
Senior Software Developer, Digital Color Solutions
ColorVision