Datacolor User to User Support Group.

>I just got my PrintFixPRO a couple of days ago. Yesterday I printed
>the 225 patch target and let it dry overnight. I measured the target
>and let it build the profile. Immediately after, there was a pop-up
>with this message:
>
>"PrintFix PRO couldn't create a printer correction from the profile
>that was just created. PrintFix PRO will now quit (please report the
>error!).
>
>PrintFix PRO doesn't quit. Whenever I click on any button on the next
>screen, I get the same pop-up message.
>
>This happened twice in a row. I then checked the drivers for the
>graphics card, and found that there were new ones available. I
>installed the new drivers, recalibrated and profiled the monitor, and
>then measured the target again. Same as earlier.
>
>What is happening?
>

I think you're running the older 1.1.1 or earlier PFP software. Download
the latest PFP 2.0 installer from the ColorVision web site, here:

http://www.colorvision.com/sup_dl-upgrades.shtml

Make sure you Uninstall the older PFP software (with the spectro unplugged)
before you run the 2.0 installer.

This problem typically happened if you tried to build/overwrite an existing
profile that also happened to be "in use" by Photoshop or some other application
(Photoshop, for instance, if it was running and if the profile you were trying
to build into had also been in use for softproofing). The newer PFP 2.0 checks
for this more fully and warns you specifically if this is the case, and won't
let you proceed if it won't be able to overwrite the profile when it's done
with its calculations.

From your description, I can't tell if this is actually what's happening, but
I think if you get PFP 2.0 up and running on your system, this problem will
no longer exist. (PFP 2.0 also has a completely rewritten Print Preview
generation which is not only several times faster than in the older versions,
but that also generates a true softproof which matches Photoshop's).


Best regards,

-- 
David Miller
Senior Software Developer, Digital Color Solutions
ColorVision