Datacolor User to User Support Group.

I just got my PrintFixPRO a couple of days ago. Yesterday I printed 
the 225 patch target and let it dry overnight. I measured the target 
and let it build the profile. Immediately after, there was a pop-up 
with this message:

"PrintFix PRO couldn't create a printer correction from the profile 
that was just created. PrintFix PRO will now quit (please report the 
error!).

PrintFix PRO doesn't quit. Whenever I click on any button on the next 
screen, I get the same pop-up message.

This happened twice in a row. I then checked the drivers for the 
graphics card, and found that there were new ones available. I 
installed the new drivers, recalibrated and profiled the monitor, and 
then measured the target again. Same as earlier. 

What is happening?

Win2K SP4, Mitsubishi Diamondcrysta RDT178V LCD monitor (calibrated 
with Spyder2PRO), integrated Intel 82865G Graphics Controller

I hope someone will chime in, though I expect everyone is in the 
holiday mood :)

Happy Holidays.

Kumar

I had the same error message.  I re-installed the software and the 
error has not come back.


--- In colorvision_group@yahoogroups.com, "bskumar_in" 
<bskumar_in@...> wrote:
>
> I just got my PrintFixPRO a couple of days ago. Yesterday I printed 
> the 225 patch target and let it dry overnight. I measured the 
target 
> and let it build the profile. Immediately after, there was a pop-up 
> with this message:
> 
> "PrintFix PRO couldn't create a printer correction from the profile 
> that was just created. PrintFix PRO will now quit (please report 
the 
> error!).
> 
> PrintFix PRO doesn't quit. Whenever I click on any button on the 
next 
> screen, I get the same pop-up message.
> 
> This happened twice in a row. I then checked the drivers for the 
> graphics card, and found that there were new ones available. I 
> installed the new drivers, recalibrated and profiled the monitor, 
and 

> then measured the target again. Same as earlier. 
> 
> What is happening?
> 
> Win2K SP4, Mitsubishi Diamondcrysta RDT178V LCD monitor (calibrated 
> with Spyder2PRO), integrated Intel 82865G Graphics Controller
> 
> I hope someone will chime in, though I expect everyone is in the 
> holiday mood :)
> 
> Happy Holidays.
> 
> Kumar
>

>I just got my PrintFixPRO a couple of days ago. Yesterday I printed
>the 225 patch target and let it dry overnight. I measured the target
>and let it build the profile. Immediately after, there was a pop-up
>with this message:
>
>"PrintFix PRO couldn't create a printer correction from the profile
>that was just created. PrintFix PRO will now quit (please report the
>error!).
>
>PrintFix PRO doesn't quit. Whenever I click on any button on the next
>screen, I get the same pop-up message.
>
>This happened twice in a row. I then checked the drivers for the
>graphics card, and found that there were new ones available. I
>installed the new drivers, recalibrated and profiled the monitor, and
>then measured the target again. Same as earlier.
>
>What is happening?
>

I think you're running the older 1.1.1 or earlier PFP software. Download
the latest PFP 2.0 installer from the ColorVision web site, here:

http://www.colorvision.com/sup_dl-upgrades.shtml

Make sure you Uninstall the older PFP software (with the spectro unplugged)
before you run the 2.0 installer.

This problem typically happened if you tried to build/overwrite an existing
profile that also happened to be "in use" by Photoshop or some other application
(Photoshop, for instance, if it was running and if the profile you were trying
to build into had also been in use for softproofing). The newer PFP 2.0 checks
for this more fully and warns you specifically if this is the case, and won't
let you proceed if it won't be able to overwrite the profile when it's done
with its calculations.

From your description, I can't tell if this is actually what's happening, but
I think if you get PFP 2.0 up and running on your system, this problem will
no longer exist. (PFP 2.0 also has a completely rewritten Print Preview
generation which is not only several times faster than in the older versions,
but that also generates a true softproof which matches Photoshop's).


Best regards,

-- 
David Miller
Senior Software Developer, Digital Color Solutions
ColorVision

David,

I'm running PFP 2.0. I've never installed the earlier versions. I 
found that the profile is actually created and very usable through 
Photoshop. The error affects the test image to be printed through PFP 
2.0, which prints yellow and muddy. Images printed through Photoshop 
using the profile are very close to the monitor appearance.

I'll take Jonathan's suggestion and re-install. I'll post the results.

Cheers,
Kumar

Ok. I re-installed PFP 2.0 after downloading it again. The error 
message still pops up. The test image made through PFP is yellow and 
muddy, regardless of the rendering intent chosen. The profile is 
created and saved in the correct location. I printed a couple of 
images through Photoshop using this profile. The prints are somewhat 
darker than what I see on the monitor, and there's a little magenta 
in the blues.

Adobe Gamma is disabled. This is the way the prints were made:

Print with Preview
Color Management
Print>Document (Profile Adobe RGB(1998))
Color Handling - Let Photoshop Determine Colors
Printer Profile - Epson Matte 30122006 (the profile created by PFP2.0)
Rendering Intent - Perceptual BPC checked

Epson printer driver settings were:
SuperPhoto
No Color Adjustment
Microweave On
High Speed Off

Can someone help me?

Cheers,
Kumar

David,

Guilty as charged. 

New year Resolution No. 1 : READ THE MANUAL/HELP.

I will do so and make a couple more prints of the same image so that 
I can figure out what I was doing wrong.

My OS is English - it'll take me some time to learn Japanese!

I would appreciate some help in figuring out the cause of the error 
message I keep getting.

Thanks,
Kumar
 
> Clearly you didn't read the intent and BPC recommendations in PFP's 
Help, but 

> these settings would not be the cause of your issue.
> 
> C. David Tobie
> Product Technology Manager
> ColorVision Business Division
> DataColor Inc.
> CDTobie@...
> www.colorvision.com
>

1)  Yesterday I was reading some test targets with Printfix Pro  
2.0/165. Twice I was told something like "Cannot write to disk" [or  
file], after which I had to reload or restart reading the target.   
This occurred when a DVD was being written in the background, but no  
other tasks were occurring.  It was as if PFP was too quick to  
conclude that because it could not write to disk immediately, it  
could not write to disk at all...

2)  After I loaded one of the incompletely-read target files and  
started reading where I had left off (in the middle of the third or  
fourth line), PFP worked fine until the final reading at the bottom,  
when it failed to give me the usual "ding ding"...  as though it  
determined that it was at the end not by position but by the total  
number of readings taken.   This is not a *problem*, I don't think,  
but it is an oddity.

  Myron

Hi David,

I'm still getting the error message when the profile is built. Do you 
have any suggestions?

Kumar

> 
> One other question: what language OS are you running under?
> 
> C. David Tobie
> Product Technology Manager
> ColorVision Business Division
> DataColor Inc.
> CDTobie@...
> www.colorvision.com
>