Datacolor User to User Support Group.

In a message dated 1/10/07 4:26:15 PM, edward@... writes:


> 
> I am not sure why this is a problem now as it has not been in the past
> and Colorvision has not called back with support in two days after
> promising support within the hour on several occasions.
> 

Can't really comment on your issue, as   your description is not clear to me. 
As for support; the best way to get help is from the support ticket system on 
the Colorvision.com website. They are a bit shorthanded at the moment 
(Macworld and CES are both happening at once!), but they will get to your ticket, 
even if you left it by phone. The first tier phone support people may not get all 
the necessary info, so its important to leave an email address to allow for 
effective ticket processing.

C. David Tobie
Product Technology Manager
ColorVision Business Unit
Datacolor Inc.
CDTobie@...
www.colorvision.com