Message
Re: [colorvision_group] Replacement suction cups available anywhere?
2007-07-16 by CDTobie@aol.com
In a message dated 7/15/07 9:35:53 PM, ramonc@... writes:
ColorVision has not replied to my email of more than week ago, and a
search of the messages in this group yielded no pertinent hits, so
here's my question:
Has anybody here needed to replace one or more of the suction cups
that hold the Spider Pro against the surface of a flat CRT? If so,
where did you find them?
Two of the suction cups on my Spyder Pro no longer stay in place more
than a few seconds.
You had the right approach in contacting colorvision support. Try again, using the Support Ticket system on the ColorVision.com website. This should not take a week, generally less than 24 hours. Be sure to use an appropriate subject line, to avoid getting cleaned out with the Spam... certainly anything with Spyder in the title will clearly be a real support email.
C. David Tobie
Product Technology Manager
ColorVision Business Unit
Datacolor Inc.
CDTobie@...
www.colorvision.com
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